Office Manager Job at The eSSENTIAL DENTIST in Pleasant Grove

The ēSSENTIAL DENTIST is a boutique, holistic dental practice committed to whole-body, non-toxic care in a calm, spa-like setting. We are a technologically advanced, membership-based practice that values innovation and patient education. Seeking a highly organized and experienced Office Manager to oversee daily operations, manage front office, and support the practice’s membership-based (non-insurance) model. This position is ideal for someone who values professionalism, efficiency, and creating an exceptional patient experience.

Responsibilities

• Oversee and manage daily front desk operations, patient scheduling, and flow.
• Provide excellent customer service in line with the practice’s holistic, patient-centered philosophy.
• Manage phone calls, new patient inquiries, appointment confirmations, and follow-ups.
• Support membership program administration, billing, and collection processes.
• Prepare and review reports on scheduling, production, collections, and other key performance indicators.
• Collaborate with clinical staff to ensure efficient office operations.
• Maintain compliance with patient privacy, office policies, and holistic practice standards.
• Assist with light office cleaning duties to uphold a professional and calming atmosphere.

Qualifications

• Minimum of 2 years’ experience in dental office management or front desk leadership required.
• Knowledge of membership-based or non-insurance practice models preferred.
• Proficiency with dental practice management software and other digital platforms.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage billing, collections, and financial reporting.
• Dental assisting experience and/or background in holistic or biological dentistry is highly desirable.
• Bilingual English-Spanish a plus.
• Insurance billing and knowledge helpful.

Additional Information

• Competitive compensation based on experience, with performance incentives available.
• Professional development opportunities within a forward-thinking, wellness-based dental practice.
• This role will begin as part-time Mon-Wed-Fri 9:00 AM-5:30 PM, with the potential to transition into a full-time position.
• Dental benefits offered after 90 days.