Night Guest Attendant Job at Hotel Management and Consulting, Inc. in Gainesvill

Overview

Night Guest Attendant role at Hotel Management and Consulting, Inc. Location: Gainesville, FL. This is a night-shift, highly visible customer service position serving as the face of the property and the first point of contact for guests. The role primarily involves working independently during the overnight shift.

Benefits

• Hourly Rate: Dependent on experience, $15.00 - $17.00
• DailyPay Access: Flexible pay options to access earnings when you need them
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees
• Employee Assistance Program: Complementary benefit for personal or work-related concerns
• Career Growth: Opportunities for advancement within the company for dedicated employees

Primary Duties

• Property Inspections: Conduct regular physical inspections of the property during the night to ensure safety and security
• Guest Services: Assist with after-hours check-in/check-out, provide excellent customer service, and address guest needs or concerns
• Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels; maintain a clean and organized laundry area
• Cleaning & Maintenance: Vacuum, dust, sanitize public areas; ensure cleaning supplies are stocked and distributed; perform room preps for rooms not cleared during the day shift
• Emergency Procedures: Know and follow property emergency procedures and ensure security for property and guests
• Other Duties as Assigned

Preferred Qualifications

• Minimum of one year in customer service; hotel operations experience preferred
• Proficient computer skills
• Excellent communication skills
• Strong organizational, time management, and problem-solving skills
• Proactive in solving problems

Physical Requirements

• Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.

Any form of unlawful harassment of employees or applicants for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.

Other

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality