Goodwin
Overview Join Goodwin’s Global Operations Team, and make an impact on a global scale. At Goodwin, we work with world-leading investors, entrepreneurs and disruptors across life sciences, private equity, real estate, technology and financial industries. As part of the Global Operations Team you’ll collaborate with colleagues from varied backgrounds, fostering cross-functional learning, networking, and collaboration. We partner with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re recognized as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
Have you got what it takes to succeed The following information should be read carefully by all candidates. We are creating a new leadership role with an opportunity to shape how we deliver legal services. The Managing Director of Legal Services will oversee and unify all non-attorney timekeeper functions including paralegals, pro bono professionals, financial analysts, IP operations, and other emerging roles/teams. This leader will ensure these functions work together to deliver maximum client value, drive firm profitability, and free up our attorneys to focus on the highest-value work. At a time when traditional staffing models are evolving, this role is critical for efficiency, innovation, and business alignment in the legal industry. We are seeking a visionary builder and change leader who can help design the firm of the future. What You Will Do
Lead & Inspire: Provide strategic leadership across all non-attorney professional teams, ensuring they are high-performing, cohesive, and aligned with firm priorities. Establish a strong vision and shared culture of innovation, collaboration, and impact across diverse groups of professionals. Rethink & Redesign Service Delivery: Challenge traditional staffing models and workflows and reimagine how legal services are delivered to clients. Partner with attorneys, attorney development managers and practice managers to ensure the right work is being done by the right people, in the right way, at the right cost. Explore, propose and pilot new models for right-sourcing legal work, including automation, self-service, and technology-enabled solutions. Maximize Client Value & Firm Profitability: Align initiatives with client priorities, ensure measurable client value, identify opportunities to improve efficiency and scale, and increase profitability. In collaboration with Business Intelligence & Analytics, develop metrics and dashboards that provide visibility into value creation, cost management, and team performance. Champion Innovation & Technology: Drive adoption of advanced technology, automation, and AI to transform how we deliver legal and business advisory services, and design new models of delivery that meet evolving client expectations. Who You Are
Bachelor’s degree required; advanced degree (JD, MBA, or related field) strongly preferred. 12+ years of progressive leadership experience in legal operations, professional services management, or related fields. Proven success leading multi-disciplinary teams within a law firm, corporate legal department, or professional services organization. Deep knowledge of legal operations, right-sourcing, and modern service delivery models. Strong business and financial acumen; ability to balance client value with firm profitability. Demonstrated ability to drive and deliver large-scale transformation and innovation. Exceptional communication, influence, and leadership skills, with a track record of inspiring diverse teams. Energized by the opportunity to redefine legal services delivery in a rapidly changing industry. Benefits And More
Flexible work arrangements and hybrid work schedule Health, dental, and vision insurance Life and disability insurance Retirement & Savings Plan Emergency back-up child and adult care Paid vacation, sick time off, and holidays Professional development and career advancement opportunities Employee recognition and reward programs Employee wellness and assistance programs Employee discounts and perks Consistent with city and state fair chance laws, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Goodwin Procter LLP is an equal opportunity employer and does not discriminate on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status. To request reasonable accommodations for the application or interview process in the US, contact the Benefits Department at 617-570-1800. For accommodations in the UK or Germany, please email the Recruiting Department. All information provided will be kept confidential and used only to provide the needed accommodations. This position is not eligible for overtime. The salary range for this position varies by location and is contingent on experience: $285,000.00 - $375,000.00.
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Have you got what it takes to succeed The following information should be read carefully by all candidates. We are creating a new leadership role with an opportunity to shape how we deliver legal services. The Managing Director of Legal Services will oversee and unify all non-attorney timekeeper functions including paralegals, pro bono professionals, financial analysts, IP operations, and other emerging roles/teams. This leader will ensure these functions work together to deliver maximum client value, drive firm profitability, and free up our attorneys to focus on the highest-value work. At a time when traditional staffing models are evolving, this role is critical for efficiency, innovation, and business alignment in the legal industry. We are seeking a visionary builder and change leader who can help design the firm of the future. What You Will Do
Lead & Inspire: Provide strategic leadership across all non-attorney professional teams, ensuring they are high-performing, cohesive, and aligned with firm priorities. Establish a strong vision and shared culture of innovation, collaboration, and impact across diverse groups of professionals. Rethink & Redesign Service Delivery: Challenge traditional staffing models and workflows and reimagine how legal services are delivered to clients. Partner with attorneys, attorney development managers and practice managers to ensure the right work is being done by the right people, in the right way, at the right cost. Explore, propose and pilot new models for right-sourcing legal work, including automation, self-service, and technology-enabled solutions. Maximize Client Value & Firm Profitability: Align initiatives with client priorities, ensure measurable client value, identify opportunities to improve efficiency and scale, and increase profitability. In collaboration with Business Intelligence & Analytics, develop metrics and dashboards that provide visibility into value creation, cost management, and team performance. Champion Innovation & Technology: Drive adoption of advanced technology, automation, and AI to transform how we deliver legal and business advisory services, and design new models of delivery that meet evolving client expectations. Who You Are
Bachelor’s degree required; advanced degree (JD, MBA, or related field) strongly preferred. 12+ years of progressive leadership experience in legal operations, professional services management, or related fields. Proven success leading multi-disciplinary teams within a law firm, corporate legal department, or professional services organization. Deep knowledge of legal operations, right-sourcing, and modern service delivery models. Strong business and financial acumen; ability to balance client value with firm profitability. Demonstrated ability to drive and deliver large-scale transformation and innovation. Exceptional communication, influence, and leadership skills, with a track record of inspiring diverse teams. Energized by the opportunity to redefine legal services delivery in a rapidly changing industry. Benefits And More
Flexible work arrangements and hybrid work schedule Health, dental, and vision insurance Life and disability insurance Retirement & Savings Plan Emergency back-up child and adult care Paid vacation, sick time off, and holidays Professional development and career advancement opportunities Employee recognition and reward programs Employee wellness and assistance programs Employee discounts and perks Consistent with city and state fair chance laws, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Goodwin Procter LLP is an equal opportunity employer and does not discriminate on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status. To request reasonable accommodations for the application or interview process in the US, contact the Benefits Department at 617-570-1800. For accommodations in the UK or Germany, please email the Recruiting Department. All information provided will be kept confidential and used only to provide the needed accommodations. This position is not eligible for overtime. The salary range for this position varies by location and is contingent on experience: $285,000.00 - $375,000.00.
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