Amazon is hiring: Strategic Account Manager, Grocery Partnerships JP (Amazon Fre

Overview

Strategic Account Manager, Grocery Partnerships JP (Amazon Fresh) conducts partner support for Amazon’s online grocery business, focusing on growth with domestic supermarket partners. The role leads the expansion of Amazon online grocery with strong ownership, performing data analysis on customer trends, KPI progress tracking, problem discovery, solution development, and strategy formation in collaboration with partners. You will negotiate and align interests with partners and internal stakeholders to implement pioneering programs and build business models that adapt to changing market conditions. As the primary Amazon contact for the partner, you will engage across marketing, operations, legal, and other internal teams to share information and coordinate effectively. You will also collaborate with colleagues expanding online grocery partnerships in other countries.

We are looking for someone who can demonstrate high ownership, trusted communications, strategic thinking to solve complex situations, and meticulous analytical and structuring capabilities. This is an opportunity to help create new history in a young area of Amazon’s business in Japan.

In English: Do you want to be part of Amazon's fast-growing online grocery proposition? The Grocery Partnerships team seeks a customer-obsessed, creative, entrepreneurial and experienced Account Manager (Category Merchant Manager, CMM) to join our fast-paced team and contribute to our growth strategy. This role focuses on defining a business in its early stages, driving the Partner’s grocery business on Amazon, and building new business models and initiatives. You will program-manage a new initiative while managing day-to-day activities to meet targets, negotiate and deploy complex programs, develop and manage relationships, and analyze business and financial data. You will collaborate with cross-functional teams including Operations, Marketing, Product/Program, Finance and Legal to ensure service quality and sustainable growth. You must be an effective leader and communicator to deliver with partners while meeting deadlines and profitability goals. The ideal candidate is passionate about delivering the best customer experience online and able to build strong relationships with internal and external stakeholders.

There is a strong chance to join Amazon Japan and contribute to its growth.

Key job responsibilities

Business planning: responsible for formulating and executing the business plan, communicating with internal leadership and the partner’s business contacts.

Partner strategy: strengthen relationships with partners, develop mid- to long-term strategy and execution, maximize business growth, and achieve revenue and profitability goals.

· P&L Owner: Responsible for building goals/targets and managing the Third Party Marketplace business for grocery. Communicate with internal leadership as well as the partner merchants.

· Account Strategy: Own the business account management, build short- and long-term strategy, maximize growth and ensure revenue/profitability goals are met.

About the team

Amazon is striving to be Earth’s Best Employer. For information on diversity and inclusion, please visit About Amazon.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please see the accommodations information for more details.

Basic Qualifications

• 3+ years of experience in sales or new business development, or equivalent experience (e.g., management consulting, finance, merchandising, operations).
• Ability to operate strategically and tactically in a high-energy, fast-paced environment.
• Excellent collaboration and relationship-building skills enabling trust at all levels.
• Strong analytical skills to identify root causes and propose actionable solutions.
• Excellent written and oral communication skills in Japanese; native level Japanese; business-level English.
• Bachelor’s degree.

Preferred Qualifications

• Experience building relationships and driving growth with large partner companies or e-commerce businesses.
• Experience in e-commerce or retail.
• Experience with databases and SQL.
• Experience in the grocery/food industry.

Posted: various dates (note: this is job posting metadata and not required for the description).

Amazon is an equal opportunity employer and does not discriminate on protected veteran status, disability, or other legally protected status.