Ross Stores, Inc. is hiring: Overnight Stock Associate in Weslaco

Overview

Join to apply for the Overnight Stock Associate role at Ross Stores, Inc.

Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a track record of success and growth. We focus on bringing customers high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

Our Team Values

• Success — our team pursues excellence while learning and evolving
• Career growth — we develop industry-leading talent because Ross grows when our people grow
• Teamwork — we work together to solve problems and find the right solution
• Diversity, Equality & Inclusion — we celebrate backgrounds, identities, and ideas; we strive to be a positive force in our community

Our Corporate headquarters are in Dublin, CA, with 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. Ross is a Fortune 500 company committed to an inclusive work environment and continuous learning opportunities.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate should greet Customers, treat fellow Associates with respect, follow company standards, maintain a clean work area, and ensure proper merchandise presentation. The Associate may be asked to perform additional tasks in specific situations to help achieve customer service and operational goals.

Essential Functions

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment; keeps egress clear and immediately reports unsafe conditions to Store Leadership.
• Treats Customers and Associates with respect and courtesy; is friendly and professional at all times. Uses company recognition programs to acknowledge fellow Associates.
• Assists Customers as needed — is register-trained, helps with merchandise, and answers questions politely and knowledgeably. Greets Customers with eye contact, a smile, and a hello; thanks customers at the register.
• Provides prompt and efficient responses to Customer needs; responds to service calls immediately and involves Store Leadership if needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks (sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, disinfecting high-touch areas) to maintain merchandise, customer and team areas.
• Maintains a professional appearance and adheres to the dress code.
• Performs daily sizing and recovery to ensure a neat, clean, and organized store that is well-maintained and merchandised to standards.
• Expedites newly received merchandise to the sales floor according to monthly presentation guidelines and maintains brand name familiarity within departments to assist Customers.
• Understands the Loss Prevention Awareness program and merchandise protection standards.
• Safeguards confidential information, cash and credit card information, and merchandise; demonstrates integrity and honesty in all interactions.
• Follows MOS policies, including identifying MOS merchandise and notifying Store Leadership for disposal review and approval.
• Follows policies and procedures for cash, check, card transactions, refunds, voids, and offline procedures; maintains accuracy with bankable tenders.
• Demonstrates a sense of urgency to perform duties efficiently and to maximize productivity by following Store best practices.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use all Store equipment, including PDTs, registers and PC as required.
• Ability to spend up to 100% of working time standing, walking, and moving around the store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We are committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex, veteran status, marital status, and other protected categories.