Volunteers of America Los Angeles
People Relations Partner Associate
Volunteers of America Los Angeles, Los Angeles, California, United States, 90079
People Relations Partner Associate
Location:Los Angeles, CA
Job ID:4114
Salary:$29.68 - $31.25 Per Hour
Area of Interest:Human Resources
Division:Corporate
Shift Type:Day
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans- services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more atwww.voala.org.
PAY RATE:$29.68 - $31.25 Per Hour
BENEFITS:VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The People Relations Partner Associate I will assists the People Relations team provide the support necessary to maintain daily employee relations needs as well as employee relations project support as VOALA continues its growth. This is a hands-on position that will be primarily involved in front-line interaction with program managers and staff in communications, coaching and relationship building. This is an individual contributor role.
DUTIES AND RESPONSIBILITIES
Interacting with employees and managers in assigned programs to assist with questions and policy clarification; makes on-site visits to program sites to provide face-to-face HR availability to employees in the work environment
Manage the People Relations (Employee Relations) point of access for communication of complaints and/or grievances - triaging the cases and assigning CaseIQ cases to appropriate PRP.
Conducting workplace interviews and address employee concerns; serve as a liaison between program staff and the HR department
Assist with compliance and program audits
Support the employee relations team with investigations, written warnings, and documentation
Is a resource for HR Service team
Duties as assigned
ESSENTIAL DUTIES
Provide employee relations support for assigned programs, answer questions, clarify policy, make on-site visits to provide support in the workplace.
Perform workplace interviews and address employee concerns; serve as a liaison between program staff and the HR department.
Ensure all cases are up to date and complete at all times, to ensure timely and
complete case management and ccase closure, using effective time
management. Ensure all documentation is organized and thorough.
Assist compliance and program audits
Maintain all points of access for complaints and grievance submission to the
PRPs, triaging these incoming cases, escalating as necessary, and assigning the
cases to the appropriate PRP for follow up.
Provide administrative support to the Director and Executive Director ensuring
projects and tasks assigned are completed timely and accurately.
Other duties as required and is subject to change at any time.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Valid California driver license and access to dependable transportation with adequate insurance
EDUCATION:
Bachelor-s Degree or equivalent combination of education and work experience (4 years of relevant experience / coursework)
EXPERIENCE:
2 years of general HR experience
Six months of familiarity with handling employee grievance and complaints.
PREFERRED QUALIFICATIONS:
PHR or SHRM-CP
Professional level human resources experience in large complex organizations
Familiar with UltiPro HRIS (UKG and WFM) and ClearCompany ATS
Bilingual (Spanish)
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment
Location:Los Angeles, CA
Job ID:4114
Salary:$29.68 - $31.25 Per Hour
Area of Interest:Human Resources
Division:Corporate
Shift Type:Day
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans- services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more atwww.voala.org.
PAY RATE:$29.68 - $31.25 Per Hour
BENEFITS:VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The People Relations Partner Associate I will assists the People Relations team provide the support necessary to maintain daily employee relations needs as well as employee relations project support as VOALA continues its growth. This is a hands-on position that will be primarily involved in front-line interaction with program managers and staff in communications, coaching and relationship building. This is an individual contributor role.
DUTIES AND RESPONSIBILITIES
Interacting with employees and managers in assigned programs to assist with questions and policy clarification; makes on-site visits to program sites to provide face-to-face HR availability to employees in the work environment
Manage the People Relations (Employee Relations) point of access for communication of complaints and/or grievances - triaging the cases and assigning CaseIQ cases to appropriate PRP.
Conducting workplace interviews and address employee concerns; serve as a liaison between program staff and the HR department
Assist with compliance and program audits
Support the employee relations team with investigations, written warnings, and documentation
Is a resource for HR Service team
Duties as assigned
ESSENTIAL DUTIES
Provide employee relations support for assigned programs, answer questions, clarify policy, make on-site visits to provide support in the workplace.
Perform workplace interviews and address employee concerns; serve as a liaison between program staff and the HR department.
Ensure all cases are up to date and complete at all times, to ensure timely and
complete case management and ccase closure, using effective time
management. Ensure all documentation is organized and thorough.
Assist compliance and program audits
Maintain all points of access for complaints and grievance submission to the
PRPs, triaging these incoming cases, escalating as necessary, and assigning the
cases to the appropriate PRP for follow up.
Provide administrative support to the Director and Executive Director ensuring
projects and tasks assigned are completed timely and accurately.
Other duties as required and is subject to change at any time.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Valid California driver license and access to dependable transportation with adequate insurance
EDUCATION:
Bachelor-s Degree or equivalent combination of education and work experience (4 years of relevant experience / coursework)
EXPERIENCE:
2 years of general HR experience
Six months of familiarity with handling employee grievance and complaints.
PREFERRED QUALIFICATIONS:
PHR or SHRM-CP
Professional level human resources experience in large complex organizations
Familiar with UltiPro HRIS (UKG and WFM) and ClearCompany ATS
Bilingual (Spanish)
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment