SAIC
Field Service Engineer - Joint Base Lewis-McChord
SAIC, Walla Walla, Washington, United States
Description
SAIC is currently seeking a
Field Service Expert (FSE)
to support SAIC's Integrated Battle Command System (IBCS) Team.
Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.
JOB DESCRIPTION:
Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
Represent the IBCS program as the primary point of contact
Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
Assist in the emplacement and initialization of the IBCS system
Advise customers on the capabilities and limitations of the IBCS system
Assist in troubleshooting IBCS hardware, software, and networks
Provide feedback to program leadership regarding system performance and end-user feedback
Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
Conduct training
Support Program Help Desk
Conduct scheduled equipment inventories
Qualifications
REQUIRED EDUCATION:
Mid-Level: BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
Senior level: BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
REQUIRED SKILLS:
Experience with tactical networks and troubleshooting
In field operator training
Troubleshooting of computer systems and networks
Good oral communications
Ability to effectively prioritize and execute tasks in high-pressure environments
Able to work independently and efficiently with short term deadlines
REQUIRED CLEARANCE:
Must possess an active DoD Secret Clearance
REQUIRED CERTIFICATIONS:
IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)
DESIRED SKILLS:
Army Air Defense background (14 or 140A or 14G)
IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
Experience with Virtual Machine, Cisco, and/or Windows Server
Ability to obtain a Linux+ certification within nine (9) months of hire date
Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
REQNUMBER: 2509469
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
SAIC is currently seeking a
Field Service Expert (FSE)
to support SAIC's Integrated Battle Command System (IBCS) Team.
Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.
JOB DESCRIPTION:
Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
Represent the IBCS program as the primary point of contact
Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
Assist in the emplacement and initialization of the IBCS system
Advise customers on the capabilities and limitations of the IBCS system
Assist in troubleshooting IBCS hardware, software, and networks
Provide feedback to program leadership regarding system performance and end-user feedback
Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
Conduct training
Support Program Help Desk
Conduct scheduled equipment inventories
Qualifications
REQUIRED EDUCATION:
Mid-Level: BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
Senior level: BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
REQUIRED SKILLS:
Experience with tactical networks and troubleshooting
In field operator training
Troubleshooting of computer systems and networks
Good oral communications
Ability to effectively prioritize and execute tasks in high-pressure environments
Able to work independently and efficiently with short term deadlines
REQUIRED CLEARANCE:
Must possess an active DoD Secret Clearance
REQUIRED CERTIFICATIONS:
IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)
DESIRED SKILLS:
Army Air Defense background (14 or 140A or 14G)
IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
Experience with Virtual Machine, Cisco, and/or Windows Server
Ability to obtain a Linux+ certification within nine (9) months of hire date
Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
REQNUMBER: 2509469
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability