Liaison Package Handler Job at Luxer One in Scottsdale

Overview

Package Liaison – Phoenix / Scottsdale (Part Time)

Luxer One is looking for a professional, organized and customer-focused individual to provide package management services to a luxury apartment building in the Phoenix-Scottsdale area. This service representative will help organize and maintain package reception rooms / locker systems at an apartment complex located in the Phoenix-Scottsdale area. The service rep will visit their assigned property 3 days a week, and perform various duties. This role has the potential to grow and add more hours as locations come onboard.

Availability: Monday, Wednesday, Friday (12-5PM, 1-6PM, or 2-7PM)

Responsibilities

• Provide in-person support to residents having package questions / issues
• Log recently-delivered packages into the property's automated package management system
• Deliver packages to resident doors or in-unit
• Organize packages within the room, to make it easier for residents to find their packages
• Identify aging / stale packages and prepare them to be returned to sender
• Serve as a primary liaison between property staff, couriers, and the Luxer One support team
• Perform lightweight maintenance or troubleshoot on the locker / package room management system

This is a part-time role (15-20 hours currently), but this role is also part of a new, expanding service program – with opportunities for growth as the program expands.

Requirements

• Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents.
• Access to reliable transportation (e.g. a personal car or access to Metro). Ideally, the candidate would live in or near the Phoenix-Scottsdale area.
• Comfortable using technology (you will be using a digital package management system)
• Good organizational and problem-solving skills
• Must be able to work effectively in environments with varying temperatures, including heat and cold, ensuring adherence to safety protocols
• Able to / comfortable with moving and arranging packages, some of which may be bulky
• At least 18 years old.

Benefits

• $21-22 / hr
• You’ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow. We promoted 42% of our employees last year!
• As “Luxens”, we celebrate one another's differences and ideas. We are proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees.
• 401K with employer match
• Accrued PTO to relax, recharge, and rest
• Accrued Paid Sick Leave
• Liaison Uniform and Equipment Provided