CMM Field Service Technician

MSI Viking is a leading supplier of precision measuring technologies, offering a wide range of metrology products and services. Our focus is on understanding the needs of our customers and providing customized solutions. As a CMM Field Service Technician at MSI Viking, you will be responsible for servicing and maintaining coordinate measuring machines (CMMs) at customer sites. You will install, maintain, troubleshoot, and repair CMMs to ensure they operate accurately and reliably. This includes mechanical, electrical, and software components of the CMMs. Successful candidates are meticulous, detail-oriented, self-starters who are committed to quality, precision, and timeliness in their deliverables. Duties: Full service of Coordinate Measuring Machine (CMM) and similar equipment, including calibrating, troubleshooting, repairing, prep for move, etc. Problem-solving and repairing. Pay attention to job requirements – ex. quoted vs. actual work required Exceptional communication skills with internal and external customers Adhere to ISO standards Travel up to 80% with some overnights Requirements Excellent communication skills (with both customers and co-workers) Reliable vehicle with current insurance Valid Driver’s License Computer knowledge Basic operational experience with CMM software, i.e., PCDMIS, PolyWorks, CMM Manager, MCOSMOS, etc. Knowledge of machine controls, servo drives, and linear and rotary feedback systems. Experience related to diagnosing encoder and control feedback problems. Knowledge of basic hand tools for measurement Knowledge of the use of laser interferometers and alignment lasers. Ability to use an Oscilloscope and DVM Ability to read and understand schematics/blueprints. The ability to logically diagnose problems and effect repair. Benefits Competitive pay based on skills and qualifications Opportunity to earn up to a $550 monthly bonus based on productivity and quality Paid travel time, including overtime Medical, dental, disability, and life insurance 401k with Company match Paid vacation and company holidays Continuing Education Opportunities