Clark Construction Group
We are currently seeking an IT Applications Manager. This role is a hands-on, technical role responsible for the daily administration, maintenance, and operational support of a portfolio of business applications. This position serves as a technical subject matter expert, ensuring the stability, performance, and security of critical systems. The Application Manager will work directly with end-users and cross-functional IT teams to troubleshoot issues, implement system changes, and drive process improvements. This is an onsite role in our McLean, VA office.
Responsibilities
Perform daily hands-on maintenance, administration, and configuration of enterprise applications that could include Workday, Coupa, ServiceNow, Google Workspace, Box, Salesforce, and SAP S4/HANA
Serve as the primary technical point-of-contact for supported applications, providing advanced-level support and troubleshooting to resolve user issues and system errors.
Manage the full application support lifecycle, including incident and problem management, change control processes, and resolution of user-submitted tickets.
Conduct system-level analysis to identify root causes of technical issues and implement corrective actions.
Execute data imports, exports, and transformations using Enterprise Integration Builder (EIB) or similar tools, and perform data audits to ensure data integrity.
Design, test, and deploy system enhancements, patches, and upgrades to improve application functionality and performance.
Develop and maintain comprehensive documentation, including technical specifications, configuration guides, and standard operating procedures (SOPs).
Collaborate with IT infrastructure, security, and development teams to ensure seamless application performance and integration.
Identify opportunities for process and system automation to enhance efficiency and reduce manual effort.
Support application-related projects, including new module implementations, system migrations, and major version upgrades.
Lead regular check-in meetings with key stakeholders to provide status updates on operational issues and planned changes.
Provide technical guidance and training to end-users and junior staff to promote effective use of applications.
Basic Qualifications
Bachelor's Degree in Computer Science, Information Systems, or a related field, or 7+ years of equivalent hands-on experience in application support and administration.
Demonstrated experience in a hands-on technical role managing enterprise business applications.
Expert knowledge of application configuration, data models, and security practices.
Proficiency in troubleshooting complex technical issues and performing root cause analysis.
Strong experience with data integration tools and processes (EIB, APIs, etc.).
High level of professionalism and maturity in a collaborative, team-based environment.
Strong analytical and problem-solving skills with a high degree of attention to detail.
Excellent oral and written communication skills, with the ability to translate technical concepts for non-technical audiences.
Ability to work independently and manage multiple priorities in a dynamic, fast-paced environment.
Demonstrated ability to manage sensitive information discreetly.
Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes
Preferred Qualifications
Experience with a range of business applications (e.g., ERP, CRM, HCM, financial, or custom-built systems).
Experience with IT Service Management (ITSM) tools like ServiceNow, Jira, or similar.
Relevant professional certifications (e.g., ITIL, PMP).
Experience in the Construction industry a plus.
The work environment and requirements described below are representative of those necessary for an employee to successfully perform the essential functions of this role.
The Physical Side of the Role:
Given that a good portion of your day will be spent at a desk, you should be comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies. The role demands effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work. While there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. The ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion (think a box of files or small office equipment), is also required.
Your Work Environment:
Your primary workspace will be in our professional office, which has a typical, quiet-to-moderate noise and light levels. As part of your work, you may also be required to visit active construction sites. These environments are naturally more dynamic and can include exposure to outdoor weather conditions, louder noise, and moving equipment. Your safety is our top priority, and you'll be expected to follow Clark Construction's safety policies and procedures, and all applicable laws, at all locations.
Our High-Performing Culture:
This is a demanding, high-performance environment. We are looking for candidates who are energized by challenge, thrive under pressure, and are prepared to do what it takes to achieve exceptional results. Success in this role requires significant commitment, including flexibility to work extended hours, especially during critical project phases or client deadlines. Beyond regular working hours, there will be occasions where business needs require your attention, particularly for time-sensitive matters or emergencies. You are expected to monitor and respond to communications (phone calls, emails, text messages) as required to address these situations effectively. Your ability to manage these expectations and be responsive when critical issues arise is key to your success in this role and our collective success as a team.
A Drug Free Workplace:
Clark promotes a drug free workplace. A pre-employment drug "fitness for duty" screening is required, and the company conducts random quarterly drug "fitness for duty" tests.
#LI-CO2
Clark Construction Group is one of the largest building and infrastructure companies in the United States.
Our portfolio spans every major building market, from public to private, corporate to cultural, education to entertainment, and the infrastructure connecting it all - power, transportation, water, and roadways. Since 1906, we've been delighting and delivering value to our clients and project partners, providing diverse opportunities for our team, and strengthening the communities where we live.
With offices strategically located across the country, we pride ourselves on being a local builder with national reach.
Learn more about Clark Construction (https://www.clarkconstruction.com/) .
There is a sense of camaraderie that comes with delivering impactful projects as a team. It creates a sense of humility and fosters pride in the work we do. At Clark, we are proud to build what matters, together.
Learn more about careers at Clark (https://www.clarkconstruction.com/careers) .
Find even more opportunities with the Clark Group, our collection of companies - delivering construction and asset solutions for clients across the United States.
Clark Group's capabilities span the entire asset lifecycle - from project development and financing to construction and facility maintenance.
Asset Solutions
Altura Associates (https://clark.wd5.myworkdayjobs.com/Altura)
Coda
Edgemoor Infrastructure & Real Estate (https://clark.wd5.myworkdayjobs.com/Edgemoor/)
S2N Technology Group
Building & Infrastructure
Atkinson Construction (https://clark.wd5.myworkdayjobs.com/Atkinson)
Shirley Contracting Company
C3M Power Systems (https://clark.wd5.myworkdayjobs.com/C3MExternal)
Equal Opportunity Employer
Clark Construction Group, LLC (and its subsidiaries and affiliates) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Clark promotes a drug-free workplace.?
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act (EPPA).
Clark is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email? leaveofabsence@clarkconstruction.com ?or call (800) 655-1330 and let us know the nature of your request and your contact information.
Authorization to Work
Applicants must be currently authorized to work in the US on a full-time basis in order to be considered.
Equal Opportunity Employer:
Clark Construction Group, LLC, (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Clark Construction promotes a drug-free workplace.
Responsibilities
Perform daily hands-on maintenance, administration, and configuration of enterprise applications that could include Workday, Coupa, ServiceNow, Google Workspace, Box, Salesforce, and SAP S4/HANA
Serve as the primary technical point-of-contact for supported applications, providing advanced-level support and troubleshooting to resolve user issues and system errors.
Manage the full application support lifecycle, including incident and problem management, change control processes, and resolution of user-submitted tickets.
Conduct system-level analysis to identify root causes of technical issues and implement corrective actions.
Execute data imports, exports, and transformations using Enterprise Integration Builder (EIB) or similar tools, and perform data audits to ensure data integrity.
Design, test, and deploy system enhancements, patches, and upgrades to improve application functionality and performance.
Develop and maintain comprehensive documentation, including technical specifications, configuration guides, and standard operating procedures (SOPs).
Collaborate with IT infrastructure, security, and development teams to ensure seamless application performance and integration.
Identify opportunities for process and system automation to enhance efficiency and reduce manual effort.
Support application-related projects, including new module implementations, system migrations, and major version upgrades.
Lead regular check-in meetings with key stakeholders to provide status updates on operational issues and planned changes.
Provide technical guidance and training to end-users and junior staff to promote effective use of applications.
Basic Qualifications
Bachelor's Degree in Computer Science, Information Systems, or a related field, or 7+ years of equivalent hands-on experience in application support and administration.
Demonstrated experience in a hands-on technical role managing enterprise business applications.
Expert knowledge of application configuration, data models, and security practices.
Proficiency in troubleshooting complex technical issues and performing root cause analysis.
Strong experience with data integration tools and processes (EIB, APIs, etc.).
High level of professionalism and maturity in a collaborative, team-based environment.
Strong analytical and problem-solving skills with a high degree of attention to detail.
Excellent oral and written communication skills, with the ability to translate technical concepts for non-technical audiences.
Ability to work independently and manage multiple priorities in a dynamic, fast-paced environment.
Demonstrated ability to manage sensitive information discreetly.
Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes
Preferred Qualifications
Experience with a range of business applications (e.g., ERP, CRM, HCM, financial, or custom-built systems).
Experience with IT Service Management (ITSM) tools like ServiceNow, Jira, or similar.
Relevant professional certifications (e.g., ITIL, PMP).
Experience in the Construction industry a plus.
The work environment and requirements described below are representative of those necessary for an employee to successfully perform the essential functions of this role.
The Physical Side of the Role:
Given that a good portion of your day will be spent at a desk, you should be comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies. The role demands effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work. While there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. The ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion (think a box of files or small office equipment), is also required.
Your Work Environment:
Your primary workspace will be in our professional office, which has a typical, quiet-to-moderate noise and light levels. As part of your work, you may also be required to visit active construction sites. These environments are naturally more dynamic and can include exposure to outdoor weather conditions, louder noise, and moving equipment. Your safety is our top priority, and you'll be expected to follow Clark Construction's safety policies and procedures, and all applicable laws, at all locations.
Our High-Performing Culture:
This is a demanding, high-performance environment. We are looking for candidates who are energized by challenge, thrive under pressure, and are prepared to do what it takes to achieve exceptional results. Success in this role requires significant commitment, including flexibility to work extended hours, especially during critical project phases or client deadlines. Beyond regular working hours, there will be occasions where business needs require your attention, particularly for time-sensitive matters or emergencies. You are expected to monitor and respond to communications (phone calls, emails, text messages) as required to address these situations effectively. Your ability to manage these expectations and be responsive when critical issues arise is key to your success in this role and our collective success as a team.
A Drug Free Workplace:
Clark promotes a drug free workplace. A pre-employment drug "fitness for duty" screening is required, and the company conducts random quarterly drug "fitness for duty" tests.
#LI-CO2
Clark Construction Group is one of the largest building and infrastructure companies in the United States.
Our portfolio spans every major building market, from public to private, corporate to cultural, education to entertainment, and the infrastructure connecting it all - power, transportation, water, and roadways. Since 1906, we've been delighting and delivering value to our clients and project partners, providing diverse opportunities for our team, and strengthening the communities where we live.
With offices strategically located across the country, we pride ourselves on being a local builder with national reach.
Learn more about Clark Construction (https://www.clarkconstruction.com/) .
There is a sense of camaraderie that comes with delivering impactful projects as a team. It creates a sense of humility and fosters pride in the work we do. At Clark, we are proud to build what matters, together.
Learn more about careers at Clark (https://www.clarkconstruction.com/careers) .
Find even more opportunities with the Clark Group, our collection of companies - delivering construction and asset solutions for clients across the United States.
Clark Group's capabilities span the entire asset lifecycle - from project development and financing to construction and facility maintenance.
Asset Solutions
Altura Associates (https://clark.wd5.myworkdayjobs.com/Altura)
Coda
Edgemoor Infrastructure & Real Estate (https://clark.wd5.myworkdayjobs.com/Edgemoor/)
S2N Technology Group
Building & Infrastructure
Atkinson Construction (https://clark.wd5.myworkdayjobs.com/Atkinson)
Shirley Contracting Company
C3M Power Systems (https://clark.wd5.myworkdayjobs.com/C3MExternal)
Equal Opportunity Employer
Clark Construction Group, LLC (and its subsidiaries and affiliates) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Clark promotes a drug-free workplace.?
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act (EPPA).
Clark is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email? leaveofabsence@clarkconstruction.com ?or call (800) 655-1330 and let us know the nature of your request and your contact information.
Authorization to Work
Applicants must be currently authorized to work in the US on a full-time basis in order to be considered.
Equal Opportunity Employer:
Clark Construction Group, LLC, (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Clark Construction promotes a drug-free workplace.