Insight Global
We are seeking a dedicated ERP Administrator to oversee the maintenance, configuration, and continuous improvement of the Epicor/Kinetic ERP environment of our client in the manufacturing industry. The ERP Administrator will serve as the in-house subject matter expert, ensuring reliable system performance, collaborating with cross-functional teams to gather requirements, and translating those requirements into effective ERP solutions. This role plays a critical part in supporting our manufacturing operations by providing technical support, developing customizations, monitoring system health, and leading upgrades and migration projects.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of experience as an ERP Administrator with a minimum of 2 years of experience with Epicor/Kinetic ERP software is required. Bachelor's Degree (IT, Computer Science, Accounting, or equivalent experience) or an equivalent amount of related work experience.
Nice to Have Skills & Experience
System Administration & Maintenance: Manage user roles and permissions Coordinate with IT for server/virtual environment updates, patches, and monitoring Configuration & Customization: Build and maintain BAQs, BPM scripts, DMT jobs, dashboards, and SSRS reports Develop integrations (REST API, third-party connectors) and C# customizations as needed Support & Troubleshooting: Respond to user issues, troubleshoot errors, and document resolutions in a knowledge base Provide on-call support for critical production or financial system outages Upgrades, Patches & Migrations: Plan, test, and execute ERP service packs, hot-fixes, and version upgrades with minimal downtime Prior involvement in ERP upgrade or data migration projects (e.g., moving from E9/E10 to Kinetic) is preferred Training & Documentation: Create and deliver end-user training materials (guides, tutorials, workshops) for new features or processes Maintain up-to-date system documentation, process flows, and security matrices Collaboration & Continuous Improvement: Partner with operations, finance, and other departments to identify process improvements and ERP optimizations Participate in CI initiatives to enhance workflows and system usage Security & Compliance: Enforce role-based access controls
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of experience as an ERP Administrator with a minimum of 2 years of experience with Epicor/Kinetic ERP software is required. Bachelor's Degree (IT, Computer Science, Accounting, or equivalent experience) or an equivalent amount of related work experience.
Nice to Have Skills & Experience
System Administration & Maintenance: Manage user roles and permissions Coordinate with IT for server/virtual environment updates, patches, and monitoring Configuration & Customization: Build and maintain BAQs, BPM scripts, DMT jobs, dashboards, and SSRS reports Develop integrations (REST API, third-party connectors) and C# customizations as needed Support & Troubleshooting: Respond to user issues, troubleshoot errors, and document resolutions in a knowledge base Provide on-call support for critical production or financial system outages Upgrades, Patches & Migrations: Plan, test, and execute ERP service packs, hot-fixes, and version upgrades with minimal downtime Prior involvement in ERP upgrade or data migration projects (e.g., moving from E9/E10 to Kinetic) is preferred Training & Documentation: Create and deliver end-user training materials (guides, tutorials, workshops) for new features or processes Maintain up-to-date system documentation, process flows, and security matrices Collaboration & Continuous Improvement: Partner with operations, finance, and other departments to identify process improvements and ERP optimizations Participate in CI initiatives to enhance workflows and system usage Security & Compliance: Enforce role-based access controls
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.