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K.A. Recruiting

Community Relations Liaison - Sales - Boston, MA!

K.A. Recruiting, Boston, Massachusetts, us, 02298

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Job Title:

Community Relations Liaison

Position Summary: The Community Relations Liaison (CRL) builds and maintains positive relationships with professional referral sources and clients to foster a strong network and promote the agency's home care services. The CRL acts as the main contact for referral sources, representing the agency at networking events and community meetings. This role involves planning and managing outreach activities to position the agency as a trusted "go-to" home care provider, focusing on educating the community about the agency's values, services, and mission.

Key Responsibilities:

Spend 80% of work time visiting referral sources, with a goal of 30 visits per week

Attend at least one professional networking meeting and deliver one presentation weekly

Generate new client starts through professional referrals, aiming for a 50% closing rate

Act as the face of the agency in the territory and cultivate relationships with referral sources

Target clients with chronic conditions such as Alzheimer's, Dementia, Parkinson's, CHF, COPD, and Arthritis

Close client cases via phone or home visits

Obtain online reviews from satisfied clients

Participate in community and networking events regularly

Requirements:

3+ years of outside sales experience in healthcare

Knowledge of the healthcare system and CRM tools (e.g., Hubspot)

Understanding of common senior diagnoses

Strong presentation and communication skills

Existing network or visibility in healthcare or home care community

Strategic, assertive, and customer-focused with excellent organizational and interpersonal skills

For more information please contact: elizabeth@ka-recruiting.com or call/text 617-746-2747