Dental Office Assistant Job at Heartland Dental in Town of Florida

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Dental Care at Westport is looking for a Business Assistant to join our team.

What You’ll Do

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI for job-related functions; regular HIPAA training, aligning with role and responsibilities, required; must protect PHI and maintain data safeguards

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• A tuberculosis (TB) test is required for all new hires in dental office positions; arranged during pre-employment. Not applicable in FL & TN.

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors retain clinical autonomy and share a common goal of delivering high-quality dental care and experiences. Heartland Dental is committed to diversity and inclusion and complies with federal, state, and local equal employment opportunity laws.

Employment type

• Full-time

Job function

• Administrative

Industries

• Wellness and Fitness Services
• Hospitals and Health Care

Note: This description reflects the role and requirements as presented and has been reformatted for clarity while preserving original content.