Actalent is hiring: Front Office Assistant in Stamford

Overview

Ideal Smiles of Stamford is seeking a warm, organized, and professional Front Desk Coordinator to be the welcoming face of our dental practice. This role is essential to ensuring smooth daily operations and delivering an exceptional patient experience. The ideal candidate will be comfortable working in a fast-paced environment, managing fluctuating schedules, and supporting both administrative and patient-facing tasks.

Responsibilities

• Greet and check in patients with professionalism and care.
• Answer phone calls, schedule appointments, and manage patient communications.
• Verify insurance and process patient billing.
• Maintain accurate patient records and ensure HIPAA compliance.
• Coordinate with clinical staff to optimize daily workflow.
• Support Saturday coverage while maintaining a 5-day workweek.
• Assist with general office duties and contribute to a positive team culture.

Qualifications

• Minimum 1 year of customer service and dental terminology experience.
• Bilingual in Spanish.
• Authorized to work in the U.S.
• Saturday availability.
• Ability to manage a full schedule for 4 providers.
• Strong phone and in-person communication skills.
• EMR proficiency (likely Dentrix, Open Dental, or similar).
• Insurance verification and cost estimation.

Additional Skills & Qualifications

• Experience with lab case coordination.
• Familiarity with dental insurance plans and treatment plan presentation.
• Prior experience in a high-volume dental office.
• Detail-oriented multitasker.
• Strong follow-up and appointment confirmation habits.
• Ability to maintain a tidy and welcoming waiting area.
• Comfortable with data entry and basic office operations.

Work Environment

Ideal Smiles of Stamford offers a professional, patient-centered, and team-oriented work environment. The practice is led by Dr. the person, DDS, who values precision, warmth, and a collaborative approach to care. Team members enjoy a clean, modern office with digital systems and efficient workflows. The supportive culture emphasizes respect, reliability, and open communication. A steady pace with some schedule fluctuation requires adaptability and teamwork. A family-like atmosphere encourages staff to grow and contribute meaningfully. The balanced schedule includes rotating Saturdays, with a consistent 5-day workweek. Office hours are Mon & Fri: 8:30 AM – 5:00 PM, Tue–Thu: 8:30 AM – 6:00 PM, and Sat: 7:30 AM – 2:00 PM.

Job Type & Location

This is a Contract to Hire position based out of Stamford, Connecticut.

Pay and Benefits

The pay range for this position is $18.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stamford, CT.

Application Deadline

This position is anticipated to close on Oct 6, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com to obtain accommodation options.