Blue Shield of CA
Clinical Services Coordinator, Intermediate (BH Specialty TOC )
Blue Shield of CA, Long Beach, California, us, 90899
Your Role
The Behavioral Health Services (BHS) Specialty team provides support to the clinical Behavioral Health Utilization Management team and processes exception requests. The Behavioral Health (BH) Clinical Services Coordinator (CSC), Intermediate will report to the BH Manager of the Specialty team. In this role you will provide administrative support to the Behavioral Health Utilization Management clinical team related to facility-based discharge planning, managing the clinical attachments and assisting with transitions of care.
Your Knowledge and Experience
Requires a high school diploma or equivalent
Requires at least 3 years of prior relevant experience
Understanding of behavioral health facility-based levels of care preferred
Working knowledge of the systems/tools utilized for UM authorization functions such as FACETS, MedHok, preferred
Knowledge of health plan terminology preferred
Ability to work in a high-paced production environment with occasional overtime needed (including weekends) required