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Warehouse Process Improvement Analyst - Bilingual (English/Korean)

ZipRecruiter, Duluth, Minnesota, United States, 55806

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Job DescriptionJob DescriptionCompany Description

For More Open Positions Visit us at: http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Paid Sick hours

Job Description

System Management & Optimization:

Lead the implementation, configuration, and maintenance of WMS and TMS solutions

Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations

Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions

Collaborate with IT teams to develop and deploy system updates, patches, and enhancements

Analyze operational workflows and recommend system improvements to enhance efficiency

Process & Performance Improvement:

Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination

Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes

Continuously identify process improvements and request necessary system developments

Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team

Ensure accurate data capture within WMS/TMS to improve supply chain visibility

User Training & Documentation:

Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions

Train and support warehouse staff, operations teams, and management on WMS/TMS best practices

Provide end-user support and troubleshoot system-related issues to enhance productivity

Cross-Functional Collaboration:

Gather feedback from end-users and propose system enhancements based on operational challenges

Communicate project updates and system performance to leadership in a clear and actionable manner

Salary: $23 - $29/hr.

Qualifications

Bilingual in Korean and English

1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.

Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).

Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.

Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.

Experience working with logistics systems, particularly WMS and TMS.

Excellent communication and leadership skills to train and support cross-functional teams.

Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.

Knowledge of warehouse processes, inventory management, and logistics operations.

Understanding of regulatory compliance and system security protocols.

Travel %: ~25% in U.S.

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***