Mullinax Ford
Business Development Representative at HYUNDAI MONTGOMERY
Mullinax Ford, Montgomery, Alabama, United States, 36136
BDC Representative Job Description
Our company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL
Responsibilities: Check email frequently and respond to inquiries immediately; Present initial financing options based on customer needs; Answer customer calls and establish follows-up with sales appointments; Deliver inquiries/messages intended for other sales personnel and departments promptly; Provide customers with initial product information and direct them to the appropriate dealership resources; Direct customers to product information resources, including those available on the internet; Handle all incoming internet and phone leads; Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management; Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner; Follow up with leads that are not ready to make an appointment or no-show; Contacting clients prior to appointment date to confirm appointment; Mailing marketing letters to provided leads; Following up post visit to ensure customer satisfaction; Receiving inbound sales phone calls and leads; Placing outbound phone calls to potential leads. Requirements:
Coachable and able to follow a specific process Friendliness, enthusiasm, reliability, with a positive "team-player" attitude Time management, prioritization skills, and the ability to multi-task are required Previous automotive dealership experience a plus Flexible availability Excellent written and verbal communication skills Comfortable making outbound calls daily Prior internet sales, BDC, or related experience a plus Strong work-ethic with the ability to work in a fast-paced, results-driven environment Be self-motivated and goal oriented. Benefits:
Medical, Dental, and Vision Plans Paid Basic Employer Life Insurance Additional Supplemental Insurance Wellness Program 401(k) Plan with match Paid Time Off Employee Purchase Program Training Programs
We are a Drug Free Workplace and an Equal Opportunity Employer.
Our company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL
Responsibilities: Check email frequently and respond to inquiries immediately; Present initial financing options based on customer needs; Answer customer calls and establish follows-up with sales appointments; Deliver inquiries/messages intended for other sales personnel and departments promptly; Provide customers with initial product information and direct them to the appropriate dealership resources; Direct customers to product information resources, including those available on the internet; Handle all incoming internet and phone leads; Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management; Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner; Follow up with leads that are not ready to make an appointment or no-show; Contacting clients prior to appointment date to confirm appointment; Mailing marketing letters to provided leads; Following up post visit to ensure customer satisfaction; Receiving inbound sales phone calls and leads; Placing outbound phone calls to potential leads. Requirements:
Coachable and able to follow a specific process Friendliness, enthusiasm, reliability, with a positive "team-player" attitude Time management, prioritization skills, and the ability to multi-task are required Previous automotive dealership experience a plus Flexible availability Excellent written and verbal communication skills Comfortable making outbound calls daily Prior internet sales, BDC, or related experience a plus Strong work-ethic with the ability to work in a fast-paced, results-driven environment Be self-motivated and goal oriented. Benefits:
Medical, Dental, and Vision Plans Paid Basic Employer Life Insurance Additional Supplemental Insurance Wellness Program 401(k) Plan with match Paid Time Off Employee Purchase Program Training Programs
We are a Drug Free Workplace and an Equal Opportunity Employer.