Restaurant Captain Job at JUSTIN Vineyards & Winery in Paso Robles

Overview

JUSTIN Vineyards & Winery is an award-winning winery and fine dining establishment in Paso Robles. The Restaurant at JUSTIN has earned a MICHELIN Star and MICHELIN Green Star, the only winery restaurant in the county to receive both awards for four years in a row. We are recognized for sustainability, a one-of-a-kind dinner experience, and world-class hospitality.

Position

Restaurant Captain who possesses a strong understanding of luxury service and restaurant operations. The Restaurant Captain leads dinner service, acting as the liaison between the kitchen and dining room while ensuring a smooth and exceptional guest experience. This role conducts service with professionalism, upholds Forbes Five-Star and Michelin-level standards, and inspires teammates to focus on excellence in every detail.

The work schedule is Thursday - Sunday (3:00 PM - 11:30 PM or closing). This position requires weekend availability and the ability to work late nights. Based at our JUSTIN Estate: 11680 Chimney Rock Road, Paso Robles, CA 93446.

Responsibilities

• Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
• Provide an excellent customer experience to uphold Forbes 5-star services/standards and follow all company and safety procedures
• Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment
• Manage beverage service and taste, open and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
• Deliver and clear food courses in coordination with FORBES 5-Star Service standards
• Speak about food with accuracy, ease, and elegance, avoiding slang
• Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
• Oversee table maintenance through delegation or direct action
• Maintain clean and organized service stations and side work areas throughout the shift
• Maintain the cleanliness of all interior and exterior guest areas
• Reset and flip tables with speed and attention to detail
• Anticipate and respond promptly to guest needs and requests
• Communicate special table needs and guest requests to the kitchen
• Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
• Maintain a clean, well-kept uniform and a professional appearance
• Participate in and ensure compliance with all opening and closing duties as determined by the Restaurant Manager or Executive Chef
• Stay up to date on new JUSTIN releases as well as viticulture and winemaking techniques

Qualifications

• 5+ years of experience in fine-dining serving at restaurants (Forbes 5-star or MICHELIN restaurants)
• Expert-level knowledge of fine dining service, strong wine and menu fluency, leadership and delegation skills, and the ability to deliver gracious, detail-driven hospitality
• Strong work ethic, willingness to learn, and attention to detail
• Food Handler’s Card
• Clear and calm verbal communication
• Ability to work quickly in a high-paced, physically and mentally demanding environment
• Proficiency in reservation management systems (e.g., Tock), and polished guest service execution
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
• Must be able to communicate verbally and in writing in English
• High School Diploma or GED required

Compensation

Pay Rate: $17.50 per hour. Final compensation will be dependent upon skills & experience.

Additional Information

• Thriving Wellness Community: Medical, dental, vision, and a 401k with match eligibility, plus:
  • 24/7 online physician consultations
  • virtual mental health resources
  • life coaching
  • employee community groups
  • cash rewards for healthy habits and fitness reimbursements
  • library of on-demand fitness videos
• Career Advancement Opportunities: Clear paths for career progression across our brands
• Focused Learning and Development: Resources like leadership training, webinars, and eLearning courses
• Empowering Mentorship Program: Company-wide mentorship to drive your career forward
• Continuous Improvement Training: Training that drives positive change in the workplace
• Building a Healthy Society: The Wonderful Company’s CSR efforts and ranking highlights
• Giving Back to the Community: Charitable giving and community service opportunities

Located in Paso Robles, JUSTIN Vineyards & Winery was founded in 1981. For more information, visit www.justinwine.com.

EEO

The Wonderful Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.