Customer Service Manager Job at Staff Financial Group in Roswell

Large privately held Consumer Products Company is searching for a Manager of Customer Service to Join their team.

Primary Responsibilities:

• Contributes customer service information and recommendations to strategic plans and reviews.
• Prepare and complete action plans; implementing production, productivity, quality, and customer-service standards.
• Resolve problems; complete audits and identify customer service trends.
• Implement customer service process changes as needed.

Position Requirements/Qualifications:

• Bachelor’s Degree in business or related field required.
• 5- 10 years Customer service experience.
• Experience implementing process improvements.
• Excellent communication skills

Company offers a comprehensive benefits plan and competitive compensation package.

For immediate consideration, please submit your resume to Joanmarie Bolding, Senior Recruiting Manager at jmb@stafffinancial.com