Carneros Resort and Spa
Reports to:
Food & Beverage Director Position Overview
The
Director of Banquets
at Carneros Resort and Spa is responsible for leading all banquet operations, ensuring flawless execution, strong collaboration with the Sales & Catering teams, and seamless delegation to banquet leadership and service teams. This role is instrumental in maximizing revenue opportunities, enhancing guest experiences, and maintaining the highest service standards. The ideal candidate is a
strategic leader
who excels in
delegation, operational execution, and cross-departmental collaboration
to deliver world-class events. Key Responsibilities
Banquet Execution & Operational Leadership
Oversee all banquet functions, ensuring precise execution from pre-event setup to post-event breakdown. Delegate responsibilities effectively to Banquet Managers, Captains, and service teams to ensure smooth and timely service. Ensure event timelines are met with
attention to detail and adaptability
to last-minute adjustments. Maintain high
service and presentation standards
aligned with Carneros Resort and Spa’s luxury hospitality values. Work with the
culinary team, engineering, and housekeeping
to ensure event spaces are prepared to perfection. Collaboration with Sales & Catering
Partner closely with the
Sales & Catering teams
to ensure banquet operations align with client expectations and contractual agreements. Attend
weekly BEO (Banquet Event Order) meetings , providing operational insights and ensuring all event details are confirmed. Offer
expertise on space utilization, timing, and service flow
to optimize event success and revenue opportunities. Participate in
site visits and client consultations
to showcase banquet offerings and reinforce collaboration between departments. Financial & Revenue Management
Work with the
Sales & Revenue teams
to forecast banquet business and align staffing and operational needs accordingly. Optimize banquet profitability through
labor cost control, inventory management, and efficient resource allocation . Identify
upselling opportunities , including menu enhancements, premium services, and specialty beverage offerings. Review event performance metrics, including revenue reports and guest feedback, to drive continuous improvement. Team Leadership & Delegation
Lead, mentor, and
delegate responsibilities
to Banquet Managers, Captains, and banquet service staff. Develop a culture of
accountability, teamwork, and professionalism
within the department. Ensure clear communication between management and service teams, setting expectations for
event execution and guest engagement . Conduct
pre-shift meetings and training sessions
to reinforce service excellence and operational efficiency. Compliance & Safety Standards
Maintain
compliance with health, safety, and sanitation regulations , ensuring all banquet spaces meet resort and industry standards. Monitor responsible alcohol service, ensuring adherence to
ABC laws and resort policies . Ensure banquet equipment and service areas are
well-maintained, clean, and fully operational . Qualifications
Bachelor’s degree
in Hospitality, Business, or a related field preferred. 5+ years of banquet leadership experience , preferably in a
luxury resort or high-volume event venue . Proven track record of collaborating with Sales & Catering teams
to execute high-profile events successfully. Strong
delegation and leadership
skills, with experience managing large service teams. Financial acumen, with experience managing
budgets, revenue forecasting, and cost control . Proficiency in
BEO systems, POS platforms, and event management software . Ability to work a
flexible schedule, including nights, weekends, and holidays .
Food & Beverage Director Position Overview
The
Director of Banquets
at Carneros Resort and Spa is responsible for leading all banquet operations, ensuring flawless execution, strong collaboration with the Sales & Catering teams, and seamless delegation to banquet leadership and service teams. This role is instrumental in maximizing revenue opportunities, enhancing guest experiences, and maintaining the highest service standards. The ideal candidate is a
strategic leader
who excels in
delegation, operational execution, and cross-departmental collaboration
to deliver world-class events. Key Responsibilities
Banquet Execution & Operational Leadership
Oversee all banquet functions, ensuring precise execution from pre-event setup to post-event breakdown. Delegate responsibilities effectively to Banquet Managers, Captains, and service teams to ensure smooth and timely service. Ensure event timelines are met with
attention to detail and adaptability
to last-minute adjustments. Maintain high
service and presentation standards
aligned with Carneros Resort and Spa’s luxury hospitality values. Work with the
culinary team, engineering, and housekeeping
to ensure event spaces are prepared to perfection. Collaboration with Sales & Catering
Partner closely with the
Sales & Catering teams
to ensure banquet operations align with client expectations and contractual agreements. Attend
weekly BEO (Banquet Event Order) meetings , providing operational insights and ensuring all event details are confirmed. Offer
expertise on space utilization, timing, and service flow
to optimize event success and revenue opportunities. Participate in
site visits and client consultations
to showcase banquet offerings and reinforce collaboration between departments. Financial & Revenue Management
Work with the
Sales & Revenue teams
to forecast banquet business and align staffing and operational needs accordingly. Optimize banquet profitability through
labor cost control, inventory management, and efficient resource allocation . Identify
upselling opportunities , including menu enhancements, premium services, and specialty beverage offerings. Review event performance metrics, including revenue reports and guest feedback, to drive continuous improvement. Team Leadership & Delegation
Lead, mentor, and
delegate responsibilities
to Banquet Managers, Captains, and banquet service staff. Develop a culture of
accountability, teamwork, and professionalism
within the department. Ensure clear communication between management and service teams, setting expectations for
event execution and guest engagement . Conduct
pre-shift meetings and training sessions
to reinforce service excellence and operational efficiency. Compliance & Safety Standards
Maintain
compliance with health, safety, and sanitation regulations , ensuring all banquet spaces meet resort and industry standards. Monitor responsible alcohol service, ensuring adherence to
ABC laws and resort policies . Ensure banquet equipment and service areas are
well-maintained, clean, and fully operational . Qualifications
Bachelor’s degree
in Hospitality, Business, or a related field preferred. 5+ years of banquet leadership experience , preferably in a
luxury resort or high-volume event venue . Proven track record of collaborating with Sales & Catering teams
to execute high-profile events successfully. Strong
delegation and leadership
skills, with experience managing large service teams. Financial acumen, with experience managing
budgets, revenue forecasting, and cost control . Proficiency in
BEO systems, POS platforms, and event management software . Ability to work a
flexible schedule, including nights, weekends, and holidays .