Research Foundation at City College of New York
Program Coordinator- City Council Program
Research Foundation at City College of New York, New York, New York, us, 10261
General Description
CUNY Citizenship Now!
We are the largest university-based legal assistance program in the nation, providing free, high-quality, and confidential immigration law services. We believe in empowering immigrants to take control of their immigration cases through a legal assistance model known as pro se. Using this approach, our attorneys and paralegals support thousands of individuals each year on their path to U.S. citizenship.
In addition to individualized services, we've developed a nationally recognized event-based model designed to assist large groups with their immigration applications. This innovative approach has been adopted by organizations nationwide and continues to expand access to legal support for immigrant communities
Position Summary
CUNY Citizenship Now! is seeking a highly organized and mission-driven Program Coordinator to support its City Council Services initiative. This role is essential to ensuring the effective delivery of immigration legal services across multiple sites, including Council Member offices and community partner locations.
Under the supervision of the Managing Attorney, the Program Coordinator will oversee day-to-day operations, including scheduling, performance tracking, and staff transitions. They will facilitate trainings and meetings, support service logistics, and maintain consistent communication with Council Member offices to monitor progress and address challenges. Additional responsibilities include maintaining shared calendars, coordinating site visits, and preparing reports that highlight program outcomes.
The ideal candidate will bring a strong background in program coordination, a commitment to immigrant advocacy, and the ability to navigate complex organizational systems. This position requires flexibility, attention to detail, and a proactive approach to problem-solving in a fast-paced, multi-agency environment.
Other Duties
Understand and follow the CN! Model, Policies, and Procedures to effectively disseminate knowledge to staff Ensure participants are served efficiently, safely, and consistently, in accordance with program guidelines Serve as the liaison between CN! and Council Member offices Schedule and participate in on-site visits to evaluate project status and staff culture Maintain and manage shared scheduling across the organization Assists with onboarding and transitioning staff Update staff schedules, plans, assigned tasks, and responsibilities Deliver excellent customer service and support staff in enhancing service quality Report on project status, achievements, and needs to project partners Assist with quarterly and annual qualitative reports Organize immigration trainings and workshops for staff, participants, and targeted communities Demonstrate basic knowledge of immigration applications and petitions Other duties as assigned Qualifications
Bachelor's degree required Experience coordinating multi-agency efforts Basic understanding of immigration law preferred Ability to interpret procedures and apply them across diverse organizational settings Strong commitment to protecting the rights of immigrants Excellent written, verbal, and computer skills Skilled in event planning and training facilitation Ability to set priorities, work independently, and meet objectives with minimal supervision Detail-oriented, adaptable, and self-motivated Spanish proficiency preferred but not required Willingness and ability to travel within the state RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society's most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY's research and sponsored programs.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
CUNY Citizenship Now!
We are the largest university-based legal assistance program in the nation, providing free, high-quality, and confidential immigration law services. We believe in empowering immigrants to take control of their immigration cases through a legal assistance model known as pro se. Using this approach, our attorneys and paralegals support thousands of individuals each year on their path to U.S. citizenship.
In addition to individualized services, we've developed a nationally recognized event-based model designed to assist large groups with their immigration applications. This innovative approach has been adopted by organizations nationwide and continues to expand access to legal support for immigrant communities
Position Summary
CUNY Citizenship Now! is seeking a highly organized and mission-driven Program Coordinator to support its City Council Services initiative. This role is essential to ensuring the effective delivery of immigration legal services across multiple sites, including Council Member offices and community partner locations.
Under the supervision of the Managing Attorney, the Program Coordinator will oversee day-to-day operations, including scheduling, performance tracking, and staff transitions. They will facilitate trainings and meetings, support service logistics, and maintain consistent communication with Council Member offices to monitor progress and address challenges. Additional responsibilities include maintaining shared calendars, coordinating site visits, and preparing reports that highlight program outcomes.
The ideal candidate will bring a strong background in program coordination, a commitment to immigrant advocacy, and the ability to navigate complex organizational systems. This position requires flexibility, attention to detail, and a proactive approach to problem-solving in a fast-paced, multi-agency environment.
Other Duties
Understand and follow the CN! Model, Policies, and Procedures to effectively disseminate knowledge to staff Ensure participants are served efficiently, safely, and consistently, in accordance with program guidelines Serve as the liaison between CN! and Council Member offices Schedule and participate in on-site visits to evaluate project status and staff culture Maintain and manage shared scheduling across the organization Assists with onboarding and transitioning staff Update staff schedules, plans, assigned tasks, and responsibilities Deliver excellent customer service and support staff in enhancing service quality Report on project status, achievements, and needs to project partners Assist with quarterly and annual qualitative reports Organize immigration trainings and workshops for staff, participants, and targeted communities Demonstrate basic knowledge of immigration applications and petitions Other duties as assigned Qualifications
Bachelor's degree required Experience coordinating multi-agency efforts Basic understanding of immigration law preferred Ability to interpret procedures and apply them across diverse organizational settings Strong commitment to protecting the rights of immigrants Excellent written, verbal, and computer skills Skilled in event planning and training facilitation Ability to set priorities, work independently, and meet objectives with minimal supervision Detail-oriented, adaptable, and self-motivated Spanish proficiency preferred but not required Willingness and ability to travel within the state RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society's most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY's research and sponsored programs.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.