Hospitality Online is hiring: Director of Housekeeping in Town of Brookfield

Overview

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We recognize that our Associates are the shining stars of what we do. We encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine in your career journey. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Courtyard Residence Inn Poplar Creek Complex opened in November 2024. We are currently looking for our next great team member to join our management team and lead our Housekeeping Department for the complex. We are committed to providing you with:

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates and your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with Crescent managed properties in North America for you and your family
• Discounts at Marriott Brand properties worldwide

Responsibilities

• As the Director of Housekeeping, you will hire and lead the Housekeeping staff to ensure excellent quality of service to our guests. You will provide clear direction in assigning and instructing housekeeping and laundry staff, plan and organize staff activities, and monitor work to ensure compliance with quality assurance standards. This includes continuous visual inspection of guest rooms and public spaces such as restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies, and related items in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation and adjust staffing to guarantee maximum production and guest satisfaction with minimum outlay of expenses.

Qualifications

• At least 2 years of prior experience in a similar position at a hotel
• Marriott brand and opening experience is a plus
• Excellent communication and leadership skills
• Strong attention to detail and a commitment to high cleanliness and service standards
• Flexibility to work a variety of shifts, including days, evenings, and weekends

Equal Opportunity

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences. We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our beliefs and behaviors, we aim to create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online