Concierge at Snake River Sporting Club Job at Noble House Hotels & Resorts in Ja

Overview

Join to apply for the Concierge at Snake River Sporting Club role at Noble House Hotels & Resorts. Full-time position supporting guests at the Snake River Sporting Club and the on-property The Sylvan Lodge.

WE ARE: Snake River Sporting Club is a luxurious retreat with amenities including a private golf club, residences, and a vacation rental pool. The property spans nearly 1,000 acres, featuring a world-class golf course, equestrian center, fishing, and a working ranch. In partnership with Snake River Sporting Club, Noble House is opening The Sylvan Lodge, a full-service luxury hotel on site, offering hotel rooms and condos, outdoor access, a rooftop wellness center and spa, and access to resort services and amenities.

OUR CULTURE: Individual Distinction, Collective Soul. We emphasize location, distinction, and soul. Our team members are a diverse group who are encouraged to express their personalities and have fun while delivering hospitality.

Position Summary

As a Concierge, your primary responsibility is to assist guests by providing information, recommendations, and coordinating services to enhance their experience. You will be a point of contact for guests, delivering a high level of professionalism and personalized service.

Duties and Responsibilities

• Administrative Support
• Guest Interaction
• Concierge Services
• Communication and Coordination
• Knowledge of Local Area
• Guest Recognition
• Upselling and Promotion
• Collaboration
• Health and Safety Compliance
• Flexibility

Abilities

• Perform job functions with attention to detail, speed, and accuracy
• Prioritize and organize
• Remain calm, think clearly, and resolve problems using rational judgment
• Lead and mentor new and veteran team members
• Understand guest expectations and needs
• Work cohesively with co-workers as part of a team
• Communicate effectively with clients, guests, homeowners, and members
• Maintain confidentiality of privileged and sensitive resort information

Qualifications

• Previous experience as a Concierge or similar role within the Hotel & Resort Industry
• Essential: Efficient computer skills, effective communication, strong organizational ability, multitasking, and understanding of business and sales principles in hospitality

We’ve Got You Covered

• Competitive pay
• Health and retirement benefits
• Employee housing based on availability
• Staff discounts on hotel services
• Access to club amenities and activities (golf, tennis, horseback riding, hiking, fishing, skiing, and more)
• Discounted ski passes to JHMR, Snow King, and Targhee
• F&B/Retail discounts
• Outdoor Prolink membership and employee discounts
• Access to employee discounts at sister Noble House properties

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team rooted in family and a workplace where we are all able to be successful based on qualifications, experience, abilities and job performance.