Driver & Dispatcher- Cannabis Jobs Job at ES Management Group Inc. in San Franci

Position
Driver & Dispatcher- Cannabis Jobs

Description

• LOCATION: Los Angeles, CA 90003
• Pay:$20 an hour
• MUST be 21 and over, Clean driving record
• Dispatch and routing: Use dispatch software to assign and schedule drivers, create efficient delivery routes, and track drivers in real time.
• Compliance management: Ensure all deliveries and associated documentation, such as logs and manifests, adhere to strict state and local cannabis regulations. This includes verifying age and order limits.
• Communication: Act as a liaison between drivers, customers, and management. This involves providing customers with delivery status updates and relaying information to drivers about routes, traffic, and order requirements.
• Customer service: Answer calls regarding orders and products, and handle any delivery issues, complaints, or special requests in a professional and prompt manner.
• Problem-solving: Manage last-minute order changes, traffic delays, vehicle issues, and other unexpected events that can impact delivery timelines.
• Record-keeping: Enter data into the computer system and maintain accurate records of calls, deliveries, customer information, and inventory.
• Inventory support: Assist with inventory management by tracking products as they are dispatched and ensuring that the online menu is accurate.

Required skills and qualifications

• Previous experience: Experience in dispatch, logistics, or delivery coordination is preferred, and cannabis industry experience is a plus.
• Organizational and multi-tasking abilities: The ability to prioritize and manage multiple tasks simultaneously is essential in a high-volume environment.
• Technological proficiency: Familiarity with computers, tablets, and specialized dispatch, GPS, and point-of-sale software is required.
• Communication and problem-solving skills: Excellent verbal and written communication is needed to coordinate with drivers and customers. Strong problem-solving skills are key to navigating unexpected issues.
• Regulatory knowledge: Dispatchers must be familiar with all state and local cannabis delivery regulations.
• Reliability: The role demands punctuality, dependability, and the ability to remain calm and composed under pressure.
• Basic requirements: Must be 21 or older and able to pass a background check in compliance with state regulations.

A cannabis delivery driver is responsible for the timely, safe, and compliant delivery of cannabis products from a licensed dispensary or distributor to customers. The role requires strict adherence to state and local cannabis regulations, excellent customer service, and careful handling of products.

Primary responsibilities

• Customer interaction: Act as the face of the company during customer-facing interactions. This includes friendly service, answering questions about products, and professionally handling any issues.
• Compliance and verification: Ensure strict adherence to all cannabis regulations, including verifying the customer's age and identity by checking a valid ID.
• Order processing and payment: Confirm order accuracy, collect cash and process other payments, and provide correct change to customers. Drivers must be comfortable handling potentially large amounts of cash and products.
• Secure transport: Safely operate a delivery vehicle, ensuring the secure and discreet transport of cannabis products from the dispensary to the customer.
• Route management: Plan and follow the most efficient delivery routes and time schedules, often with the assistance of dispatch or specialized mobile apps.
• Record keeping: Maintain accurate and detailed delivery logs, including confirmation of delivery, customer signatures, and other compliance documentation.
• Inventory management: Verify the contents of each order before departure and confirm accuracy with the customer upon delivery. This may include loading, unloading, and organizing packages.
• Communication: Stay in close contact with the dispatcher or store to provide delivery updates, report issues, and ensure smooth operations.

Required skills and qualifications

• Driving requirements: Possess a valid driver's license, auto insurance, and maintain a clean driving record.
• Experience: Previous delivery or courier experience is often preferred, but is not always required.
• Age restriction: Must be of legal age to handle and deliver cannabis products, which is 21 or older in many states.
• Problem-solving: Demonstrate the ability to think quickly, handle unforeseen issues like traffic or customer delays, and resolve problems effectively.
• Attention to detail: Exhibit a high level of accuracy in verifying orders, checking IDs, and handling cash and confidential information.
• Communication: Display strong interpersonal and communication skills for positive customer interactions and effective coordination with the dispatch team.
• Reliability: Possess a high degree of dependability, punctuality, and time management skills to ensure consistent and timely deliveries

Position Requirements

Location
WorkForce Enterprises- Rancho Dominguez

Full-Time/Part-Time
Full-Time

Shift
Various Shifts

Exempt/Non-Exempt
Non-Exempt

Pay scale

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.