Compensation Type: Hourly
About Highgate Hotels
Highgate is a leading real estate investment and hospitality management company recognized as an industry innovator. It is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco, and Honolulu, with expanding operations in the Caribbean and Latin America. The company provides expert guidance through all stages of the property cycle, from planning and development to recapitalization or disposition. Highgate boasts a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all featuring contemporary programming and digital expertise. Industry-leading revenue management tools help identify and predict market trends to drive performance and maximize asset value. Led by an experienced executive team, Highgate is a trusted partner for top ownership groups and major hotel brands. The company has offices in New York, Chicago, Dallas, London, Miami, and Seattle. Visit www.highgate.com for more information.
Location
The Joseph Hotel - Nashville
Overview
Where You Work
The Joseph, a Luxury Collection Hotel in Nashville, redefines the hotel experience with a modern aesthetic inspired by the city's diverse maker culture. The hotel emphasizes local artisans, chefs, and craftsmen, alongside Nashville's renowned music scene. Its art program features works by Tennessee artists and pieces from a prestigious global collection, anchoring the hotel in Nashville's cultural landscape. With 297 thoughtfully designed rooms and suites, plus 18,000 square feet of event space, The Joseph aims to surpass guest expectations and provide memorable experiences. From the front door to the rooftop, the hotel offers numerous opportunities for discovery and enjoyment.
Why You're Here
If you are passionate about making a difference and pride yourself on delivering exceptional service, you are here because you value providing memorable experiences for guests. Your motivation is driven by passion, pride, and a desire to make a positive impact through your work.
Benefits
- Medical/Dental/Vision insurance
- Company-paid Life insurance
- 401K retirement plan
- Paid Time Off
- Free Meals during shifts
- Discounted room benefits
Responsibilities
What You Do
You greet every guest with a smile and serve as an ambassador for the hotel, ensuring they are cared for with a sense of urgency. Your duties include check-ins and check-outs, answering phone calls, and reconciling and posting daily revenue activities.
Qualifications
Who Are You
You are dependable, proactive, and anticipate guests' needs before they ask. Detail-oriented, you stay busy, and when quiet, you find other tasks to complete. Practical and approachable, you maintain a well-groomed appearance and take pride in working in an upscale environment.
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