Operations Analyst - Early Careers (Fall 2025 Start) Job at Wayfair in Boston

Overview

Summer 2025 Start

Location: Boston, MA

Additional Details:

• This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).
• The salary range for this position is $80,000 - $84,000 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience.
• Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers, focusing on filling opportunities with experienced graduates who have up to 3 years of experience.

All Boston-based corporate employees will be in office in a hybrid capacity, with in-office days Monday through Thursday and remote on one day per week.

Note: Wayfair does not sponsor employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

We are looking for analytical, action-oriented, and collaborative individuals who can translate business problems to actionable insights and data-driven solutions to influence operational results. Successful individuals in this role excel at both qualitative and quantitative analysis while also communicating clearly to tell a concise story.

What You’ll Do

• Manage processes and drive engagement with key cross-functional partners
• Leverage analytical methods and visualization to translate data sets into actionable insights to drive business decisions and outcomes
• Conduct ad hoc analyses and build reporting in Google Sheets
• Communicate regularly with cross functional partners to understand the health of Wayfair’s supply chain network and determine ways to break down problems into action-oriented solutions
• Develop and drive adherence to sustainable long-term performance management frameworks to improve performance across multiple process paths in our supply chain
• Monitor key performance indicators and assess how we’re making progress against our core metrics and OKRs
• Work cross-functionally with a variety of teams including Warehousing, Transportation, Technology, and Supplier facing teams
• Willingness to travel 25–50% of the time for business needs

What You’ll Need

Basic Qualifications

• 1-3 years of transferable experience in a corporate environment, including internship and co-op experience
• Experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI)
• Authorization to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications

• Bachelor’s degree in a quantitative field
• Familiarity with any programming language (R, Python) is a plus, including motivation to learn and develop the skill-set
• Exceptional analytical and quantitative skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings
• Strong consultative skills: ability to work effectively and persuasively with a highly cross-functional group of business partners
• High attention to detail, zero-defect analysis and proven ability to manage multiple, competing priorities simultaneously
• Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective
• An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change

Possible Team Placements Include

• Network Planning and Orchestration: The Network Planning and Orchestration team is a part of Network Management (NM), sits at the heart of Wayfair’s supply chain. They play a key role in planning, coordinating, and managing performance across Warehouses, Transportation, and Technology to ensure SLAs are met and customer orders flow smoothly. NM sets SLAs for the network to optimize Speed, Cost and Capacity, and stands up process improvement projects to optimize the network around these SLAs.
• Global Supply Chain: Wayfair0's Global Supply Chain (GSC) team is a network of interconnected global departments that support the journey of a product once an order is placed. This includes teams that manage all aspects of the Transportation & Delivery function, frontline operations, and Returns & Incidents. The objective of the GSC team is to get orders to customers' homes quickly, reliably, and conveniently, while enhancing the customer experience by preventing and reducing product defects.
• Global Service: The global service teams are responsible for setting the standards on how we deliver an excellent experience to our customers. They identify customer channel disconnects, drive improvements for a smooth and frictionless customer experience, recommend technology solutions, and train our frontline agents.

Why You’ll Love Wayfair

• Time Off:
  • Paid Holidays
  • Paid Time Off (PTO)
• Health & Wellness:
  • Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
  • Life Insurance
  • Disability Protection (Short Term & Long Term Disability)
  • Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
  • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
  • Caregiver Services
• Financial Growth & Security:
  • 401K Matching (Employee Matching Program)
  • Tuition Reimbursement
  • Financial Health Education (KOFE)
  • Tax Advantaged Accounts
• Family Support:
  • Family Planning Support
  • Parental Leave
  • Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
  • Rewards & Recognition
  • Global Employee Anniversary Awards
  • Paid Volunteer Work
• Unique Perks:
  • Employee Discount
  • U.S. Bluebikes Membership
  • Global Pod Outings
• Work/Life Balance:
  • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

Purpose & Inclusion at Wayfair

At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Social Impact & Responsibility

At Wayfair, we focus on helping people on their journey to home—specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.

Other Notices

Assistance for Individuals with Disabilities: Wayfair is fully committed to providing equal opportunities for all individuals and will make reasonable accommodations as needed. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing the Accommodations for Applicants form.

Need Assistance? For more information about applying for a career at Wayfair, visit our FAQ page here.

Your personal data is processed in accordance with our Candidate Privacy Notice. If you have questions or wish to exercise your rights under applicable privacy and data protection laws, please contact the Data Protection Officer at Wayfair.

Note: At this time, Wayfair does not sponsor employment authorization for this position.

About Wayfair Inc.: Wayfair is one of the world’s largest online destinations for the home. We are committed to rapid growth, constant learning, and dynamic challenges in a diverse, inclusive workplace. Wayfair is an equal opportunity employer and does not discriminate on the basis of race, color, ethnicity, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other legally protected characteristic.