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Disabled Veteran Solutions

Customer Service Advocate, Remote

Disabled Veteran Solutions, New York, New York, United States

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Abilene, TX, USA | Hourly | 17 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time

| Health, Dental, Vision Coverage, and other employee benefits!

Ready for a Mission That Matters?

Hello, superstar!

Disabled Veteran Solutions (DVS) is looking for a

stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine ️ - you're a vital part of a diverse and inclusive team

dedicated to making a difference .

The Mission

As a Customer Advocate, you'll be a healthcare hero

for 50 to 70 people every day. You'll navigate the world of primary care doctors , medications , appointments , and benefits

like a pro, armed with your knowledge

and amazing social skills ️. And the best part? You'll make a real impact on people's lives ❤️.

The Details



Full-time position, Monday through Friday (because we all need a little weekend! ) • ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST •

5-week intensive orientation (don't worry, we've got your back every step of the way! ‍)

️ Your Secret Weapons



A great ear for listening and a knack for finding solutions • ‍♀️ Ability to juggle multiple tasks like a pro •

Passion for helping others and brightening their day

Your Arsenal



High school diploma (bonus points if you've got a degree! ) •

At least 1 year of experience in insurance operations •

Tech-savvy and confident navigating our web-based systems •

Detail-oriented with strong follow-through

The Cherry on Top



Experience in healthcare/insurance •

Background in social work, behavioral health, or similar fields •

A customer service ninja with amazing problem-solving skills

Why DVS?



Competitive pay and amazing benefits •

Veteran-owned, nationally recognized company •

Real opportunities for growth and professional development

What are you waiting for?

If you're ready for a mission that matters... Let's do this!

Start: TWO groups starting October 20th and November 3rd , 2025 Training: 8:00 a.m. - 4:30 p.m. (8 weeks) Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.