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NCH

Wellness Specialist DT

NCH, Naples, Florida, United States, 33939

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DEPARTMENT:

17095 - Wellness LOCATION:

399 9th Street North, Naples, FL, 34102 WORK TYPE: FULL TIME WORK SCHEDULE:

Variable

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Wellness Specialist assists in the planning and development of a wide variety of health/fitness related programs. Additionally, this position interacts to a great extent on a one-on-one basis with members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned. • Utilize American College of Sports Medicine (ACSM) guidelines to develop safe and effective personal exercise programs based on client's current and past health conditions and health goals. • Provide individualized exercise programming, program progression and monitoring during exercise of physical therapy graduates, cardiac rehab graduates, concierge medicine members and other special populations. • Utilize ACSM guidelines to administer fitness testing services to include sub-maximal and maximal graded exercise tests as well as strength, flexibility and body composition tests. • Provide one-on-one instruction on proper use of exercise equipment for optimal benefits based on health status and goals. • Provide excellent customer service to all Center members and guests according to NCH core values. • Assists Program Coordinators in planning and presenting appropriate fitness/wellness programs to NCH employees and Center members/guests. • Markets Center programs internally and externally to drive attendance and achieve revenue goals. • Supervises member/guest activities on fitness floor to support safety. • Attains and maintains a thorough working knowledge of each piece of exercise equipment and communicates safe usage to Center members/guests. • Conducts fitness equipment orientations for new and existing members • Shares ideas about general Center functions in a positive and supportive manner. • Accepts personal responsibility for professional growth and development. • Understands and enforces Center policies and procedures with members/guests using excellent customer service skills. • Regularly cleans and organizes fitness equipment and workout areas to ensure a safe and healthy environment for Center members/guests. • Understands and utilizes chain-of-command problem solving techniques. • Strives to be flexible, as the need arises, to cover alternate work hours in all areas of the Center. • Demonstrates willingness to cross-train to assist with front desk operations. • Identifies, addresses and resolves member/guest problems or complaints • Maintains a current knowledge of industry developments and new programs and proposes additions, as appropriate to best serve our clientele. • Maintains knowledge of Center programs and services and assists with the marketing and communication to Center members, guests, NCH employees and the community. • Actively assists and supports departmental activities to ensure that operational and salary expenses are equal to or less than approved budget. • Understands the principles and concepts of Performance Improvement. Looks for opportunities and solutions for process improvements and seeks to improve job skills. • Other areas as assigned • This position may be responsible for being the Pool Operator when assigned. *See Pool Operator Job Description for essential responsibilities, education, experience, and requirements.

EDUCATION, EXPERIENCE AND QUALIFICATIONS • Minimum of a Bachelor's degree in Exercise Science, Health Promotion, or a related health and fitness field required. • CPR, AED certification required upon hire. Within 90 days must complete CPR, AED, and First Aid through American Heart Association or American Red Cross. • Minimum of one year experience in a wellness/fitness setting preferred. • Nationally recognized certification (ACSM, NSCA, etc.) strongly preferred. • 6 months fitness testing experience preferred. • Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.