Humane Society Naples
Client Services Representative / Veterinary Receptionist
Humane Society Naples, Naples, Florida, United States, 33939
Responsive recruiter
Do you seek to provide superior customer service?
Are you compassionate, caring, and able to handle emotional situations when necessary?
Do you have experience as a receptionist in a veterinary or medical clinic?
Do you speak Spanish?
If so, Patty Baker Humane Society Naples (PBHSN), Southwest Florida's state-of-the-art premier no-kill shelter, invites you to apply for the position of
full time Client Services Representative . PBHSN operates a full-service small animal practice that is open to the public. We are seeking a service-oriented but assertive individual to provide clients and their companion animals with a positive appointment-making, check-in, and check-out experience.
Under the direction and guidance of the Client Services Manager, and in cooperation with other team members, Client Services Representatives:
Answer phones Schedule appointments Welcome and check in clients and patients Check out clients and patients Collect and process payments Communicate with clients before and after appointments as needed Provide clients with accurate information in a friendly, caring, compassionate, and professional manner We're looking for:
Fluency in English and Spanish required At least one year experience in customer service in any industry At least one year experience as a veterinary or medical receptionist preferred Excellent customer service skills, including the ability to interact calmly with emotional clients Phone skills, including a clear speaking voice Accurate data entry and money handling skills Work well within a team Be responsive to professional feedback and direction Able to prioritize and manage multiple tasks Maintain a positive demeanor in a fast-paced environment Ability to work in the vicinity of and engage in limited handling of dogs, cats, and other small mammals Schedule:
Full-time, 40 hours per week, Monday - Friday
Pay and Benefits
Pay starts at $17.00/hr. Paid weekly. Paid time off and Holiday pay Medical, dental, vision insurance Paid parental leave Retirement plan available, matching funds after 1 year Significant discounts on veterinary services Candidates must be authorized to work in the United States and complete a background check prior to employment. HSN values diversity and is an equal opportunity employer.
Application Instructions
Apply online at All communication with candidates will be over email and/or text - check your spam folder! If you have technical issues or questions, please email hr@pbhsnaples.org No phone calls or walk-ins please
Compensation: $17.00 per hour
Humane Society Naples is SWFL's premiere no-kill shelter for cats, dogs, and other small companion animals. The mission of Humane Society Naples is to shelter animals in times of need, locate life-long homes, and advocate for responsible pet ownership. With 3 locations in Naples, FL, we offer a wide range of career opportunities, including in animal care, veterinary medicine, customer service, community services, administration, and fundraising. If you are team-oriented, compassionate, and are looking for a meaningful career in which you can make a difference, we invite you to consider our career opportunities.
Do you seek to provide superior customer service?
Are you compassionate, caring, and able to handle emotional situations when necessary?
Do you have experience as a receptionist in a veterinary or medical clinic?
Do you speak Spanish?
If so, Patty Baker Humane Society Naples (PBHSN), Southwest Florida's state-of-the-art premier no-kill shelter, invites you to apply for the position of
full time Client Services Representative . PBHSN operates a full-service small animal practice that is open to the public. We are seeking a service-oriented but assertive individual to provide clients and their companion animals with a positive appointment-making, check-in, and check-out experience.
Under the direction and guidance of the Client Services Manager, and in cooperation with other team members, Client Services Representatives:
Answer phones Schedule appointments Welcome and check in clients and patients Check out clients and patients Collect and process payments Communicate with clients before and after appointments as needed Provide clients with accurate information in a friendly, caring, compassionate, and professional manner We're looking for:
Fluency in English and Spanish required At least one year experience in customer service in any industry At least one year experience as a veterinary or medical receptionist preferred Excellent customer service skills, including the ability to interact calmly with emotional clients Phone skills, including a clear speaking voice Accurate data entry and money handling skills Work well within a team Be responsive to professional feedback and direction Able to prioritize and manage multiple tasks Maintain a positive demeanor in a fast-paced environment Ability to work in the vicinity of and engage in limited handling of dogs, cats, and other small mammals Schedule:
Full-time, 40 hours per week, Monday - Friday
Pay and Benefits
Pay starts at $17.00/hr. Paid weekly. Paid time off and Holiday pay Medical, dental, vision insurance Paid parental leave Retirement plan available, matching funds after 1 year Significant discounts on veterinary services Candidates must be authorized to work in the United States and complete a background check prior to employment. HSN values diversity and is an equal opportunity employer.
Application Instructions
Apply online at All communication with candidates will be over email and/or text - check your spam folder! If you have technical issues or questions, please email hr@pbhsnaples.org No phone calls or walk-ins please
Compensation: $17.00 per hour
Humane Society Naples is SWFL's premiere no-kill shelter for cats, dogs, and other small companion animals. The mission of Humane Society Naples is to shelter animals in times of need, locate life-long homes, and advocate for responsible pet ownership. With 3 locations in Naples, FL, we offer a wide range of career opportunities, including in animal care, veterinary medicine, customer service, community services, administration, and fundraising. If you are team-oriented, compassionate, and are looking for a meaningful career in which you can make a difference, we invite you to consider our career opportunities.