Heartland of Perrysburg
Volunteers needed to make tuck-in calls
Heartland of Perrysburg, Roanoke, Virginia, United States, 24000
Do you have a heart for people? Do you especially enjoy the elderly? Are you looking for ways to reconnect in the community?
If so, we have opportunities in various locations/areas for you to provide companionship for our patients. Just an hour or two per week makes such a big difference in someone's life.
The Role of the Tuck-In Volunteer The tuck-in volunteer role is a vital one to the hospice team. The tuck-in volunteer offers phone support to patients who reside in a private residence or in a facility. Our goal is for each patient who may be fragile, anxious or who has had a change in the level of care, to receive a tuck-in call prior to the weekend. Tuck-in volunteers provide support to hospice patients and staff by conducting phone calls to patients/families to assure they have the necessary supplies, medications, and/or support. Essential Functions Include: * Review request and assignment with referring case manager, patient care manager (PCM) and/or volunteer coordinator * Make telephone contact or visit patient location: home, inpatient facility, nursing home, group home, and assisted living. * Provide emotional support to patient/family as appropriate * Provide RN Case Manager, PCM and/or volunteer coordinator of identified patient needs * Understand limitations of the role of the volunteer in this capacity and refer to appropriate team members as necessary * Initiate communication to appropriate staff when concerns arise * Document interventions provided Service Areas:
Alleghany, Rock Bridge, Nelson, Amherst, Appomattox, Bedford, Botetourt, Craig, Campbell, Montgomery, Pulaski, Floyd, Franklin, Henry, Pittsylvania Contact Information:
Contact our Volunteer Coordinator for more information at
540-676-5644
or email
bianca.dickerson@promedica.org
.
The Role of the Tuck-In Volunteer The tuck-in volunteer role is a vital one to the hospice team. The tuck-in volunteer offers phone support to patients who reside in a private residence or in a facility. Our goal is for each patient who may be fragile, anxious or who has had a change in the level of care, to receive a tuck-in call prior to the weekend. Tuck-in volunteers provide support to hospice patients and staff by conducting phone calls to patients/families to assure they have the necessary supplies, medications, and/or support. Essential Functions Include: * Review request and assignment with referring case manager, patient care manager (PCM) and/or volunteer coordinator * Make telephone contact or visit patient location: home, inpatient facility, nursing home, group home, and assisted living. * Provide emotional support to patient/family as appropriate * Provide RN Case Manager, PCM and/or volunteer coordinator of identified patient needs * Understand limitations of the role of the volunteer in this capacity and refer to appropriate team members as necessary * Initiate communication to appropriate staff when concerns arise * Document interventions provided Service Areas:
Alleghany, Rock Bridge, Nelson, Amherst, Appomattox, Bedford, Botetourt, Craig, Campbell, Montgomery, Pulaski, Floyd, Franklin, Henry, Pittsylvania Contact Information:
Contact our Volunteer Coordinator for more information at
540-676-5644
or email
bianca.dickerson@promedica.org
.