Lake Havasu City
Hospice of Havasu's Transitions Program is growing! We are seeking a compassionate and experienced professional to join our team and support community members in maintaining independence while navigating chronic and serious illness.
GENERAL JOB SUMMARY
The Transitions Coordinator is responsible for implementing Hospice of Havasu's Transitions Program in support of its organizational mission. This position provides assistance to individuals who are not yet receiving hospice care but are faced with living with a life-limiting illness. The Transitions Coordinator offers community education, one-on-one case management, and collaborates with volunteer services to assign volunteers to Transitions clients. A key component of this role is to identify when clients may benefit from hospice services and support their transition into hospice care. This position may also include supervision of Transitions Care Volunteers.
ESSENTIAL FUNCTIONS • Ensure that Hospice of Havasu's Transition's Program is appropriately implemented. • Provide a general assessment of client needs and develop care plans that meet those needs focusing on factors that may impact their ability to cope with living with a life limiting illness. • Make referrals to appropriate community services that may ease the difficulties that one encounters when they become terminally ill. • Assist the family with obtaining information about caregiver options and residential care facilities without making any individual recommendations. • Help the family caregiver with finding resources for respite when indicated. • Provide the client or family with verbal or written resources that may be helpful to their end-of-life experience as appropriate. • Offer information about Advance Directives and help with completing the forms when requested. • Collaborate with the Community Liaison to meet with physicians and other health care providers to offer them information about Hospice of Havasu's, Transitions Program. • Provide community outreach for the Transition's Program through public speaking opportunities. • Collaborate with the Volunteer Services Supervisor to develop a volunteer care base for the Transition's Program. • Supervise and evaluate the efforts of the volunteers who are assigned to Transitions clients. • Manage files, documents and maintain Transition's Program client records in an organized secured manner. • Preform other various tasks as such as placing phone calls, copying, faxing, mailing, typing letters, and running errands, to name a few. • Collaborate and communicate effectively as part of a team to establish and maintain cooperative working relationships. • Attend all required in-services. • Participate in agency committees and meetings as assigned. • Participate in professional development to include attendance at seminars, statewide meetings and Transition's Program related activities as requested by supervisor. • Practice safety in the workplace. • Maintain client confidentiality at all times. • Keep the Supervisor fully informed. • Fluent in the English language. • Ability to position self to move about, ascend, descend or traverse, transport, operate, activate, use, prepare, inspect or detect, perceive, identify, recognize, observe, inspect and assess are required. Ability to convey, communicate, speak clearly and exchange information, converse with, discern, and express oneself.
JOB REQUIREMENTS AND QUALIFICATIONS
Education: • Bachelor's degree in Social Work; Masters' degree preferred
Training Requirements: (Credentials, licenses or certificates) • Community Health Worker Certification (or will obtain 6 months from hire)
Experience: • Three years of work-related skill, knowledge or experience. • One or more years Hospice or Non-Profit experience preferred.
Knowledge Requirements: • Hospice Philosophy of care. • Knowledge and support of agency's safety and OSHA policies. • Understanding of HIPAA Privacy Standards and related agency policies. • Demonstrated understanding and compliance with agency policies, including but not limited to documentation, continuing education, work schedules and required HR documents. • Local community service organizations. • Continuum of long term care. • Business and management principles.
Non-profit vs For-profit, • Advance Directives. • Patient's Rights. • Safety in the workplace. • Customer service principles.
Skills and Ability: • Structure and content of English language including the meaning and spelling of words, alphabetization, rules of composition and grammar. • Calculate general math computations. • Leadership techniques, strategic planning and coordination of people and resources. • Strong public speaking skills. • Type 35 wpm with 90% accuracy. • Analyze information and evaluate results to choose the best solution. • Ability to draft memorandum correspondences, reports and other documents with accuracy, completeness; time sensitive data entry, and perform research on internet. • Operate various office machines such as Microsoft Office, photocopiers and faxes. • Utilize proper body mechanics and safe working techniques.
Demonstrated Behavioral Competencies: • Cope with multiple losses; manage stress in a health way. • Work with diverse social and economic situations without imposing own values. • Maintain professional boundaries with patients, families, community, volunteers and staff. • Sensitivity to others. • Sensitivity to confidential matters. • Acceptance of diversity. • Maintain cultural competency and humility. • Ethical and honest. • Self-Management with minimal supervision. • Relate effectively with clients, physicians, community and institutions etc.
Special Requirements: • Ability to operate a motorized vehicle and is auto insurable with minimum coverage as follows: $100,000 bodily injury per person, $300,000 bodily injury per accident and $50,000 property damage and have reliable transportation for work in the community and surrounding areas. • Ability to travel with-in the agency's service area of 1.5 hours distance to/from the home office. Other travel may include occasional overnight trips to attend conferences etc. • On-call hours may be assigned to include nights, holidays and weekends. Hours may be flexible. • Participate in and complete all continuing education activities as assigned in a timely manner
This job description is not an employment contract. Hospice of Havasu may exercise its at-will rights at any time. The above declarations are not intended to be an all-inclusive list of the duties, responsibilities, skills, and/or abilities to perform the job. Rather they are intended only to describe the general nature of the job. Hospice of Havasu reserves the right to modify job duties or job descriptions at any time. Nothing in this job description restricts managements' rights to assign or reassign duties and responsibilities to this job.
Hospice of Havasu is an EOE/ADA Reasonable Accommodation Employer
GENERAL JOB SUMMARY
The Transitions Coordinator is responsible for implementing Hospice of Havasu's Transitions Program in support of its organizational mission. This position provides assistance to individuals who are not yet receiving hospice care but are faced with living with a life-limiting illness. The Transitions Coordinator offers community education, one-on-one case management, and collaborates with volunteer services to assign volunteers to Transitions clients. A key component of this role is to identify when clients may benefit from hospice services and support their transition into hospice care. This position may also include supervision of Transitions Care Volunteers.
ESSENTIAL FUNCTIONS • Ensure that Hospice of Havasu's Transition's Program is appropriately implemented. • Provide a general assessment of client needs and develop care plans that meet those needs focusing on factors that may impact their ability to cope with living with a life limiting illness. • Make referrals to appropriate community services that may ease the difficulties that one encounters when they become terminally ill. • Assist the family with obtaining information about caregiver options and residential care facilities without making any individual recommendations. • Help the family caregiver with finding resources for respite when indicated. • Provide the client or family with verbal or written resources that may be helpful to their end-of-life experience as appropriate. • Offer information about Advance Directives and help with completing the forms when requested. • Collaborate with the Community Liaison to meet with physicians and other health care providers to offer them information about Hospice of Havasu's, Transitions Program. • Provide community outreach for the Transition's Program through public speaking opportunities. • Collaborate with the Volunteer Services Supervisor to develop a volunteer care base for the Transition's Program. • Supervise and evaluate the efforts of the volunteers who are assigned to Transitions clients. • Manage files, documents and maintain Transition's Program client records in an organized secured manner. • Preform other various tasks as such as placing phone calls, copying, faxing, mailing, typing letters, and running errands, to name a few. • Collaborate and communicate effectively as part of a team to establish and maintain cooperative working relationships. • Attend all required in-services. • Participate in agency committees and meetings as assigned. • Participate in professional development to include attendance at seminars, statewide meetings and Transition's Program related activities as requested by supervisor. • Practice safety in the workplace. • Maintain client confidentiality at all times. • Keep the Supervisor fully informed. • Fluent in the English language. • Ability to position self to move about, ascend, descend or traverse, transport, operate, activate, use, prepare, inspect or detect, perceive, identify, recognize, observe, inspect and assess are required. Ability to convey, communicate, speak clearly and exchange information, converse with, discern, and express oneself.
JOB REQUIREMENTS AND QUALIFICATIONS
Education: • Bachelor's degree in Social Work; Masters' degree preferred
Training Requirements: (Credentials, licenses or certificates) • Community Health Worker Certification (or will obtain 6 months from hire)
Experience: • Three years of work-related skill, knowledge or experience. • One or more years Hospice or Non-Profit experience preferred.
Knowledge Requirements: • Hospice Philosophy of care. • Knowledge and support of agency's safety and OSHA policies. • Understanding of HIPAA Privacy Standards and related agency policies. • Demonstrated understanding and compliance with agency policies, including but not limited to documentation, continuing education, work schedules and required HR documents. • Local community service organizations. • Continuum of long term care. • Business and management principles.
Non-profit vs For-profit, • Advance Directives. • Patient's Rights. • Safety in the workplace. • Customer service principles.
Skills and Ability: • Structure and content of English language including the meaning and spelling of words, alphabetization, rules of composition and grammar. • Calculate general math computations. • Leadership techniques, strategic planning and coordination of people and resources. • Strong public speaking skills. • Type 35 wpm with 90% accuracy. • Analyze information and evaluate results to choose the best solution. • Ability to draft memorandum correspondences, reports and other documents with accuracy, completeness; time sensitive data entry, and perform research on internet. • Operate various office machines such as Microsoft Office, photocopiers and faxes. • Utilize proper body mechanics and safe working techniques.
Demonstrated Behavioral Competencies: • Cope with multiple losses; manage stress in a health way. • Work with diverse social and economic situations without imposing own values. • Maintain professional boundaries with patients, families, community, volunteers and staff. • Sensitivity to others. • Sensitivity to confidential matters. • Acceptance of diversity. • Maintain cultural competency and humility. • Ethical and honest. • Self-Management with minimal supervision. • Relate effectively with clients, physicians, community and institutions etc.
Special Requirements: • Ability to operate a motorized vehicle and is auto insurable with minimum coverage as follows: $100,000 bodily injury per person, $300,000 bodily injury per accident and $50,000 property damage and have reliable transportation for work in the community and surrounding areas. • Ability to travel with-in the agency's service area of 1.5 hours distance to/from the home office. Other travel may include occasional overnight trips to attend conferences etc. • On-call hours may be assigned to include nights, holidays and weekends. Hours may be flexible. • Participate in and complete all continuing education activities as assigned in a timely manner
This job description is not an employment contract. Hospice of Havasu may exercise its at-will rights at any time. The above declarations are not intended to be an all-inclusive list of the duties, responsibilities, skills, and/or abilities to perform the job. Rather they are intended only to describe the general nature of the job. Hospice of Havasu reserves the right to modify job duties or job descriptions at any time. Nothing in this job description restricts managements' rights to assign or reassign duties and responsibilities to this job.
Hospice of Havasu is an EOE/ADA Reasonable Accommodation Employer