FOH/Barista Job at Moxie Bread Co. in Louisville

Job Description

We are looking for a customer-focused Barista and Customer Service Representative to join our team! You will be preparing coffee drinks and serving food for customers while creating a friendly and hospitable atmosphere. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Paid time off
• Wellness resources
• Medical (AFLAC)
• Employee Discount

Responsibilities

• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
• Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
• Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
• Demonstrate an in-depth understanding of ingredients used for menu items, including grains for our bread and pastry
• Accurately and efficiently enter orders into POS system
• Clear and reset counters and tables at the conclusion of each guest visit
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Qualifications

• Previous knowledge of food service regulations preferred
• Barista experience preferred, using a manual espresso machine
• ServeSafe or Food Handlers Certification, or willing to obtain
• Strong customer service and interpersonal communications skills
• Able to stand for long periods of time
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
• Excellent conflict resolution skills
• Able to work in a fast-paced environment

Compensation

Minimum Wage + tips

Equal Opportunity

Moxie Bread Co. is an Equal Opportunity Employer. We do not discriminate on the grounds of race, color, religion, nationality, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Diversity is celebrated within our organization and we welcome all to join the Moxie team.