Austin Community College is hiring: Analyst, Business in Austin

Job Title: Analyst, Business

To perform data analysis on college operations and surface insights related to institutional strategic initiatives for college-wide use, recommend changes to system and process designs. Provide consultation and guidance on recommended changes that serve the whole college.

Description of Duties and Tasks:

• Designs, creates, tests, reviews and maintains complex reports and dashboards for a variety of business use cases utilizing appropriate analytics tools and methods.
• Perform quality assurance work on complex reports and data analytics software used by administration, staff, and students.
• Conducts technical consultations and complex analysis of data for clients, college-wide initiatives, and third party vendors.
• Uses statistical software programming language to obtain and manipulate data. Interprets historical, current, and projected data to identify operational problems, causes, and identify areas for which procedural or system changes are warranted.
• Prepares data reports and statistical charts for college stakeholders.
• Serves as a primary contact between the Institutional Business Analytics team, the IT Team, third-party vendors, and other college areas using institutional data and data analytics.
• Maintains primary responsibility of a college-wide data analytics software including settings, data management, security roles, teams management, organizational/business set up, field security profiles, documentation, and student fields on initial systems setup; reviews during upgrades.
• Develops and conducts training related to improved processes. Supports documenting processes and procedures.
• Collaborates with operational stakeholders and conducts on-site observations to ascertain unit functions, work performed, and methods used to achieve process outcomes.
• Documents findings and prepares written recommendations for implementation of new systems, procedures, or organizational changes.
• Keeps current with the latest technology and initiatives in higher education; regularly attends technical training in order to maintain expertise.
• Other duties as assigned, which may include forecasting, reporting, and trend analysis.
• Additional duties as assigned.

Knowledge:

• Statistical analysis methods and software.
• Application/report development.
• Knowledge and competency in use of reporting software.
• Experience analyzing qualitative and quantitative data.
• Project management principles.
• Quality initiatives and measurements, especially in higher education.

Skills:

• Possessing a customer-oriented and solutions focused mindset.
• Analytical, planning, organizational, and time management skills.
• Research skills including gathering and analyzing data from multiple sources.
• Using a variety of software to produce reports.
• Effectively using interpersonal and communications skills including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow-through.
• Effective technical writing skills.
• Working in a cross-functional team environment.
• Interpreting and applying rules, regulations, policies, and procedures.
• Effectively use work management and productivity tools for project management.
• Maintaining an established work schedule which may include evenings and weekends.

Technology Skills:

• Proficiency in using software applications to conduct data analysis, data extraction, and reports development.
• Proficiency using a variety of spreadsheet, word processing, database, and presentation software.
• Use of query and control languages to program and create complex reports, dashboards, and provide technical support.
• Querying and extracting data from large databases.

Required Work Experience:

• Two (2) years related work experience.

Preferred Work Experience:

• Direct experience conducting operational analysis in higher education.

Required Education:

• Bachelor's degree.

Preferred Education:

• Bachelor's degree or higher in finance, accounting, business, statistics, or other related field.

Physical Requirements:

• Work is generally performed in a standard office environment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, pulling, and manual dexterity.
• Ability to sit for long periods of time.
• Occasional lifting of objects up to 10 pounds.

Salary Range: $69,762 - $87,202

Number of Openings: 1

Job Posting Close Date: October 8, 2025