Planet Pharma
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Business Systems Support
role at
Planet Pharma 1 day ago Be among the first 25 applicants Join to apply for the
Business Systems Support
role at
Planet Pharma Get AI-powered advice on this job and more exclusive features. Job Description
Pay range: 74-84/hr
depending on experience
Purpose: This role will provide support to key Global Site Contracting (GSC) Systems and technological solutions to manage the execution of clinical trials. The role successfully integrates GSC system capabilities to support effective system solutions. Requires frequent interaction with cross-functional management to provide system health summaries, including defect management, user adoption, enhancement/release planning, and related compliance activities, driving cross-functional alignment with R&D business functions and with Business Technology Solutions (BTS).
Responsibilities
Business Subject Matter Expert of GSC systems (e.g., Conga), involved in the creation of system status reports and tracking of items (enhancements, change requests, dashboards, and integrations) in partnership with Business Technology Solutions (BTS). Maintain knowledge of current systems (i.e. Conga, BIT etc.) and alignment to existing business processes; Support the business in identifying innovative solutions (e.g., AI use-cases, RPA solutioning), ensuring proper ongoing use of the system, leveraging metrics and IR/BSOS information to system use behavior is as intended; Provide input into all business project deliverables, including strategic decision-making, stakeholder management, schedule development, budget preparation, and communication. Identify opportunities for process improvement and value creation by using objective data-based evidence, anticipating emerging technology needs; adjust and revise strategy and action plans accordingly; Review system change requests to evaluate if a change is needed or re-education of the business process; Support the business in developing user requirements and testing for any new system enhancements; Review and approval of SLC deliverables, business risk assessment for the system and its data, records retention and disposition of data, application of legal hold orders, resolution of compliance or system data integrity issues, and management of change requests.;
Qualifications
Bachelors Degree in a scientific or business field preferred. 4+ years of clinical research, analytics-related experience, or computer software experience in database development and reporting; Excellent interpersonal, problem-solving and analytical skills. Demonstrated history of successful execution in a fast-paced environment and in managing multiple priorities effectively; Effective communication skills with demonstrated ability to communicate analytical and technical concepts in laymans terms; problem-solving and analytical skills; Demonstrated history of successful execution in a fast-paced environment and in managing multiple priorities CO/NYC candidates might not be considered
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Other Industries
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On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Business Systems Support
role at
Planet Pharma 1 day ago Be among the first 25 applicants Join to apply for the
Business Systems Support
role at
Planet Pharma Get AI-powered advice on this job and more exclusive features. Job Description
Pay range: 74-84/hr
depending on experience
Purpose: This role will provide support to key Global Site Contracting (GSC) Systems and technological solutions to manage the execution of clinical trials. The role successfully integrates GSC system capabilities to support effective system solutions. Requires frequent interaction with cross-functional management to provide system health summaries, including defect management, user adoption, enhancement/release planning, and related compliance activities, driving cross-functional alignment with R&D business functions and with Business Technology Solutions (BTS).
Responsibilities
Business Subject Matter Expert of GSC systems (e.g., Conga), involved in the creation of system status reports and tracking of items (enhancements, change requests, dashboards, and integrations) in partnership with Business Technology Solutions (BTS). Maintain knowledge of current systems (i.e. Conga, BIT etc.) and alignment to existing business processes; Support the business in identifying innovative solutions (e.g., AI use-cases, RPA solutioning), ensuring proper ongoing use of the system, leveraging metrics and IR/BSOS information to system use behavior is as intended; Provide input into all business project deliverables, including strategic decision-making, stakeholder management, schedule development, budget preparation, and communication. Identify opportunities for process improvement and value creation by using objective data-based evidence, anticipating emerging technology needs; adjust and revise strategy and action plans accordingly; Review system change requests to evaluate if a change is needed or re-education of the business process; Support the business in developing user requirements and testing for any new system enhancements; Review and approval of SLC deliverables, business risk assessment for the system and its data, records retention and disposition of data, application of legal hold orders, resolution of compliance or system data integrity issues, and management of change requests.;
Qualifications
Bachelors Degree in a scientific or business field preferred. 4+ years of clinical research, analytics-related experience, or computer software experience in database development and reporting; Excellent interpersonal, problem-solving and analytical skills. Demonstrated history of successful execution in a fast-paced environment and in managing multiple priorities effectively; Effective communication skills with demonstrated ability to communicate analytical and technical concepts in laymans terms; problem-solving and analytical skills; Demonstrated history of successful execution in a fast-paced environment and in managing multiple priorities CO/NYC candidates might not be considered
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Other Industries
Staffing and Recruiting Referrals increase your chances of interviewing at Planet Pharma by 2x Sign in to set job alerts for System Support Specialist roles.
On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin
On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin
Mount Prospect, IL $50.00-$60.00 2 weeks ago Mount Prospect, IL $26.00-$33.00 5 days ago Elk Grove Village, IL $80,000.00-$100,000.00 1 month ago Network and Computer Systems Administrators/VMware/Windows System Engineer
Deerfield, IL $63,100.00-$101,200.00 17 hours ago Supervisor of Desktop Support & Operations
Glenview, IL $100,587.00-$125,733.00 19 hours ago Des Plaines, IL $70,000.00-$75,000.00 1 week ago Deerfield, IL $79,300.00-$127,000.00 1 day ago Network And Computer System Administrator
Schaumburg, IL $70,000.00-$80,000.00 1 day ago Computer System Administrator - R10202203-5
Lake Bluff, IL $75,000.00-$80,000.00 1 month ago System Administrator (Managed Service Provider)
Des Plaines, IL $70,000.00-$80,000.00 1 week ago Mount Prospect, IL $60,000.00-$80,000.00 1 week ago System Administrator (MSP | ConnectWise)
Niles, IL $65,000.00-$75,000.00 1 week ago Deerfield, IL $64,855.00-$103,870.00 1 month ago Deerfield, IL $79,300.00-$127,000.00 2 months ago Lincolnshire, IL $80,000.00-$90,000.00 2 weeks ago Evanston, IL $72,339.00-$81,874.00 3 days ago Northbrook, IL $85,280.00-$123,760.00 1 week ago Applications Specialist, Molecular Imaging
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr