Georgia Department of Community Health
Compliance Specialist 2, Intake and Triage Unit
Georgia Department of Community Health, Tate, Georgia, United States, 30177
Salary:
$61,280.00 Annually Location :
Homebased, GA Job Type:
Full-Time Salaried Job Number:
2025-00525 Division:
Healthcare Facility Regulation Division (HFRD) Unit:
Non LTC Surveyor Opening Date:
09/18/2025 Closing Date:
10/2/2025 11:59 PM Eastern
Description Pay Grade: L The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians. Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency's three program divisions. DCH employees are based in Atlanta, Cordele and across the state. DCH is committed to providing superior
C ustomer Service and
C ommunication, embracing
T eamwork and fostering
A ccountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure. DCH is currently seeking qualified candidates for the position of
Compliance Specialist 2, Intake and Triage Unit
with the Healthcare Facility Regulation Division. This is a homebased position that will document and conduct on-site surveys and require regional travel. Regional travel may require up to 90% overnight travel. Occasional weekend and after-hours work may also be required. The Compliance Specialist 2 in the Intake and Triage Unit of the Healthcare Facility Regulation Division (HFRD) is responsible for receiving, reviewing, and evaluating incoming complaints and incident reports related to licensed healthcare facilities. This role involves determining jurisdiction, assessing the severity and priority of each case, and routing valid reports to the appropriate investigative units. The specialist ensures that all documentation complies with regulatory standards and contributes to the protection of public health and safety by facilitating timely and accurate complaint processing.
Job Responsibilities
Conducts reviews and audits of Facility Self-Reported Incidents for compliance with regulated entity operations and program management. Coordinates investigations involving noncompliance in facilities, community programs, regulated entity operations and other related programs. Coordinates reporting of substantiated allegations of abuse, neglect and misappropriation of licensed perpetrators with program management. Acts as a liaison between facilities and HFRD to obtain additionally needed information. Makes referrals of regulatory noncompliance to other entities as necessary. Coordinates the data management and quality assurance functions. Determines compliance with applicable state and/or federal rules and regulations. Monitors, tracks, and maintain records on compliance. Plans and evaluates outcome studies and/or compliance findings. Recommends programmatic and/or operational changes based on review, audit or survey results. Researches and analyzes state codes, federal regulations and industry manuals regarding forms, policies and procedures. Other duties as assigned. Minimum Qualifications High school diploma/GED and three (3) years of job-related experience; or Associate degree in a related field from an accredited college or university and three (3) years of job-related experience; or four (4) years of related professional experience; or Two (2) years of experience required at the lower level Compliance Specialist 1 (RCP060) or position equivalent. Note:
Some positions may require a certification or licensure.
Note:
Some positions may require a valid driver's license. Possession of a valid Georgia driver's license, which would enable the applicant to drive in Georgia, and use of a car at work, are required for employees in this job. Preferred Qualifications:
Preference will be given to candidates, who have a healthcare background and in addition to meeting the qualifications listed above, possess the following:
Certification(s) and/or Degree in one or more related fields Experience working in the field of Personal Care Home. Experience as a Registered Nurse/LPN, or licensed professional in a healthcare setting. Experience in utilization review and/or quality assurance in a healthcare setting. Experience in conducting assessments and evaluations based on regulations, legal requirements and/or recognized accreditation standards. Experience in coordinating and working with stage agencies regarding the relocation of displaced residents/participants associated with unlicensed facilities. Experience with reviewing and completing inspection reports for judicial appointments and/or hearings as assigned. Experience working with management team to impose adverse action against healthcare facilities or individuals who have violated rules and regulations. Skills used to interpret medical, and health related issues associated with care plans, medical reports, prescribed medication, and health maintenance. Experience in performing investigations and audits related to allegations that consist of gathering the appropriate information, working with other state agencies, conducting interviews, and documenting findings within the timeframe outlined by the department. Demonstrated ability to produce high quality documentation with attention to detail. Strong investigative reporting and report writing skills. Strong organizational and time management skills.
Additional Information EARN MORE THAN A SALARY!
In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL. This position is unclassified and employment is at-will. Candidates for this position are subject to a pre-employment background history and reference check. For more information about this job and other career opportunities with DCH, please visit our
Careers Page: . In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance. 01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?
Yes No
02
What is your highest level of education completed?
Juris Doctorate Master's Degree Bachelor's Degree Associates Degree Some College/Tech School High School Diploma GED None of the above
03
Are you a current employee of the Georgia Department of Community Health or an attached agency?
No Full Time Employee Part Time Employee Temp or Contractor Intern Volunteer
04
How many years of clinical experience do you have in the field of home health, hospice, hospital, nursing home, assisted living, private homecare, adult daycare, or any licensed healthcare facility?
None 1 Yr to less than 2 Yrs 2 Yrs to less than 3 Yrs 3 Yrs to less than 4 Yrs More than 4 Yrs
05
How many years of experience do you have in setting/establishing healthcare and/or health related priorities for Personal Care Homes clinical programs?
1 to 3 yrs 3 to 5 yrs 5 to 7 yrs 7 to 9 yrs More than 9 yrs None
06
How many years of experience do you have in auditing for regulatory compliance in a healthcare setting such as a hospital, nursing home, personal care home, etc.?
Less than 1 year 1 year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 or more years
07
What level of experience do you have working in a healthcare setting to review and interpret health-related issues associated with care plans, medical reports, prescribed medication, and health maintenance?
None Beginner (1 to 3 Yrs.) Intermediate (3 to 5 Yrs.) Advanced (5 to 7 Yrs.) Expert (More than 7 Yrs.)
08
How many years of related experience do you have working with healthcare facilities to resolve complaints?
None Less than 1 Yr. 1 Yr. to less than 3 Yrs. 3 Yrs. to less than 5 Yrs. 5 Yrs. to less than 7 Yrs. 7 Yrs. or more
09
How many years of experience do you have working in a healthcare setting imposing adverse actions against healthcare facilities or individuals who have violated rules and regulations?
None Less than 1 Yr. 1 Yr. to less than 3 Yrs. 3 Yrs. to less than 5 Yrs. 5 Yrs. or more
10
How many years of recent experience do you have in a healthcare setting to include investigative reporting, report writing, and conducting interviews?
None Less than 1 Yr. 1 Yr. to less than 3 Yrs. 3 Yrs. to less than 5 Yrs. 5 Yrs. or more
11
What interest do you have in working as a surveyor in the field of regulatory compliance in a healthcare setting as it relates to your current or most recent work experience? 12
How does your work experience fit the requirements of the role of a surveyor in regulatory compliance in a healthcare setting? 13
This position conducts onsite surveys at healthcare facilities across the State of Georgia and requires statewide travel. Do you agree to extensive statewide travel?
Yes No
14
Are you a US military veteran?
Yes No
Required Question
$61,280.00 Annually Location :
Homebased, GA Job Type:
Full-Time Salaried Job Number:
2025-00525 Division:
Healthcare Facility Regulation Division (HFRD) Unit:
Non LTC Surveyor Opening Date:
09/18/2025 Closing Date:
10/2/2025 11:59 PM Eastern
Description Pay Grade: L The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians. Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency's three program divisions. DCH employees are based in Atlanta, Cordele and across the state. DCH is committed to providing superior
C ustomer Service and
C ommunication, embracing
T eamwork and fostering
A ccountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure. DCH is currently seeking qualified candidates for the position of
Compliance Specialist 2, Intake and Triage Unit
with the Healthcare Facility Regulation Division. This is a homebased position that will document and conduct on-site surveys and require regional travel. Regional travel may require up to 90% overnight travel. Occasional weekend and after-hours work may also be required. The Compliance Specialist 2 in the Intake and Triage Unit of the Healthcare Facility Regulation Division (HFRD) is responsible for receiving, reviewing, and evaluating incoming complaints and incident reports related to licensed healthcare facilities. This role involves determining jurisdiction, assessing the severity and priority of each case, and routing valid reports to the appropriate investigative units. The specialist ensures that all documentation complies with regulatory standards and contributes to the protection of public health and safety by facilitating timely and accurate complaint processing.
Job Responsibilities
Conducts reviews and audits of Facility Self-Reported Incidents for compliance with regulated entity operations and program management. Coordinates investigations involving noncompliance in facilities, community programs, regulated entity operations and other related programs. Coordinates reporting of substantiated allegations of abuse, neglect and misappropriation of licensed perpetrators with program management. Acts as a liaison between facilities and HFRD to obtain additionally needed information. Makes referrals of regulatory noncompliance to other entities as necessary. Coordinates the data management and quality assurance functions. Determines compliance with applicable state and/or federal rules and regulations. Monitors, tracks, and maintain records on compliance. Plans and evaluates outcome studies and/or compliance findings. Recommends programmatic and/or operational changes based on review, audit or survey results. Researches and analyzes state codes, federal regulations and industry manuals regarding forms, policies and procedures. Other duties as assigned. Minimum Qualifications High school diploma/GED and three (3) years of job-related experience; or Associate degree in a related field from an accredited college or university and three (3) years of job-related experience; or four (4) years of related professional experience; or Two (2) years of experience required at the lower level Compliance Specialist 1 (RCP060) or position equivalent. Note:
Some positions may require a certification or licensure.
Note:
Some positions may require a valid driver's license. Possession of a valid Georgia driver's license, which would enable the applicant to drive in Georgia, and use of a car at work, are required for employees in this job. Preferred Qualifications:
Preference will be given to candidates, who have a healthcare background and in addition to meeting the qualifications listed above, possess the following:
Certification(s) and/or Degree in one or more related fields Experience working in the field of Personal Care Home. Experience as a Registered Nurse/LPN, or licensed professional in a healthcare setting. Experience in utilization review and/or quality assurance in a healthcare setting. Experience in conducting assessments and evaluations based on regulations, legal requirements and/or recognized accreditation standards. Experience in coordinating and working with stage agencies regarding the relocation of displaced residents/participants associated with unlicensed facilities. Experience with reviewing and completing inspection reports for judicial appointments and/or hearings as assigned. Experience working with management team to impose adverse action against healthcare facilities or individuals who have violated rules and regulations. Skills used to interpret medical, and health related issues associated with care plans, medical reports, prescribed medication, and health maintenance. Experience in performing investigations and audits related to allegations that consist of gathering the appropriate information, working with other state agencies, conducting interviews, and documenting findings within the timeframe outlined by the department. Demonstrated ability to produce high quality documentation with attention to detail. Strong investigative reporting and report writing skills. Strong organizational and time management skills.
Additional Information EARN MORE THAN A SALARY!
In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL. This position is unclassified and employment is at-will. Candidates for this position are subject to a pre-employment background history and reference check. For more information about this job and other career opportunities with DCH, please visit our
Careers Page: . In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance. 01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?
Yes No
02
What is your highest level of education completed?
Juris Doctorate Master's Degree Bachelor's Degree Associates Degree Some College/Tech School High School Diploma GED None of the above
03
Are you a current employee of the Georgia Department of Community Health or an attached agency?
No Full Time Employee Part Time Employee Temp or Contractor Intern Volunteer
04
How many years of clinical experience do you have in the field of home health, hospice, hospital, nursing home, assisted living, private homecare, adult daycare, or any licensed healthcare facility?
None 1 Yr to less than 2 Yrs 2 Yrs to less than 3 Yrs 3 Yrs to less than 4 Yrs More than 4 Yrs
05
How many years of experience do you have in setting/establishing healthcare and/or health related priorities for Personal Care Homes clinical programs?
1 to 3 yrs 3 to 5 yrs 5 to 7 yrs 7 to 9 yrs More than 9 yrs None
06
How many years of experience do you have in auditing for regulatory compliance in a healthcare setting such as a hospital, nursing home, personal care home, etc.?
Less than 1 year 1 year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 or more years
07
What level of experience do you have working in a healthcare setting to review and interpret health-related issues associated with care plans, medical reports, prescribed medication, and health maintenance?
None Beginner (1 to 3 Yrs.) Intermediate (3 to 5 Yrs.) Advanced (5 to 7 Yrs.) Expert (More than 7 Yrs.)
08
How many years of related experience do you have working with healthcare facilities to resolve complaints?
None Less than 1 Yr. 1 Yr. to less than 3 Yrs. 3 Yrs. to less than 5 Yrs. 5 Yrs. to less than 7 Yrs. 7 Yrs. or more
09
How many years of experience do you have working in a healthcare setting imposing adverse actions against healthcare facilities or individuals who have violated rules and regulations?
None Less than 1 Yr. 1 Yr. to less than 3 Yrs. 3 Yrs. to less than 5 Yrs. 5 Yrs. or more
10
How many years of recent experience do you have in a healthcare setting to include investigative reporting, report writing, and conducting interviews?
None Less than 1 Yr. 1 Yr. to less than 3 Yrs. 3 Yrs. to less than 5 Yrs. 5 Yrs. or more
11
What interest do you have in working as a surveyor in the field of regulatory compliance in a healthcare setting as it relates to your current or most recent work experience? 12
How does your work experience fit the requirements of the role of a surveyor in regulatory compliance in a healthcare setting? 13
This position conducts onsite surveys at healthcare facilities across the State of Georgia and requires statewide travel. Do you agree to extensive statewide travel?
Yes No
14
Are you a US military veteran?
Yes No
Required Question