Oak View Group
Parking Garage Attendant | Part-Time | Palm Beach County Convention Center
Oak View Group, West Palm Beach, Florida, United States, 33412
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary A
Parking Garage Attendant
is a part time, on call event employee who is responsible for assisting with the operations of the parking garage and associated lot in an accurate and timely manner at the Palm Beach County Convention Center. Parking garage Attendants are responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer service. This position will report to the Parking Manager.
This role will pay an hourly rate of $14.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
This position will remain open until November 28, 2025.
Responsibilities
Greet and welcome guests in a friendly and courteous manner.
Arrive prepared for work based on the event, weather forecast and department/venue policies
Communicate parking information to the public to park cars quickly and efficiently
Work in a variety of parking locations and positions
Receive payment of parking fees and making proper change.
Balancing cash and unsold parking tickets.
Answer questions regarding parking procedures and garage regulations.
Read and understand event notes prior to each event
Assist in setting up, breaking down and altering traffic patterns as needed. Including the set-up of A-frame signs, parking cones, reserved parking signs, etc.
Direct vehicles to appropriate areas/lots based on pass, permit or status (stage crew, venue guest, etc.)
Assist patrons with general venue/event information in a positive and friendly manner
Monitor garage/lot during events, for fill status, vandalism, etc., immediately contacting supervisor as issues arise
Identify and problem solve parking issues; prevent when possible
Provide excellent customer service assistance to internal and external clients
May perform other job-related duties as assigned.
High school diploma or equivalent preferred
Previous cash handling experience preferred
Qualifications Skills and Abilities:
Ability to follow both written and oral direction with minimal continuous supervision
Must maintain a positive and outgoing attitude; excellent customer service skills
Must be prepared and willing to work in various climate conditions
(i.e. rain, snow, hot & cold weather).
Must have a demonstrated ability to function in a fast paced, high-pressure environment.
Ability to stand for long periods of time, including up to 4 hours during all weather conditions
Ability to work both independently and as part of team
Ability to communicate clearly in the English language and use a company radio to communicate
Must be comfortable working with the public
Requires strong interpersonal and communications skills.
Proficient in using Microsoft Office products, with an emphasis on Excel and Word.
Lift and carry 30 pounds or less for filing and moving files.
Must pass background and credit check per guidelines
Have an operating knowledge of Overture brand or equivalent equipment.
Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people , improves our
service , and raises our
excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Position Summary A
Parking Garage Attendant
is a part time, on call event employee who is responsible for assisting with the operations of the parking garage and associated lot in an accurate and timely manner at the Palm Beach County Convention Center. Parking garage Attendants are responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer service. This position will report to the Parking Manager.
This role will pay an hourly rate of $14.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
This position will remain open until November 28, 2025.
Responsibilities
Greet and welcome guests in a friendly and courteous manner.
Arrive prepared for work based on the event, weather forecast and department/venue policies
Communicate parking information to the public to park cars quickly and efficiently
Work in a variety of parking locations and positions
Receive payment of parking fees and making proper change.
Balancing cash and unsold parking tickets.
Answer questions regarding parking procedures and garage regulations.
Read and understand event notes prior to each event
Assist in setting up, breaking down and altering traffic patterns as needed. Including the set-up of A-frame signs, parking cones, reserved parking signs, etc.
Direct vehicles to appropriate areas/lots based on pass, permit or status (stage crew, venue guest, etc.)
Assist patrons with general venue/event information in a positive and friendly manner
Monitor garage/lot during events, for fill status, vandalism, etc., immediately contacting supervisor as issues arise
Identify and problem solve parking issues; prevent when possible
Provide excellent customer service assistance to internal and external clients
May perform other job-related duties as assigned.
High school diploma or equivalent preferred
Previous cash handling experience preferred
Qualifications Skills and Abilities:
Ability to follow both written and oral direction with minimal continuous supervision
Must maintain a positive and outgoing attitude; excellent customer service skills
Must be prepared and willing to work in various climate conditions
(i.e. rain, snow, hot & cold weather).
Must have a demonstrated ability to function in a fast paced, high-pressure environment.
Ability to stand for long periods of time, including up to 4 hours during all weather conditions
Ability to work both independently and as part of team
Ability to communicate clearly in the English language and use a company radio to communicate
Must be comfortable working with the public
Requires strong interpersonal and communications skills.
Proficient in using Microsoft Office products, with an emphasis on Excel and Word.
Lift and carry 30 pounds or less for filing and moving files.
Must pass background and credit check per guidelines
Have an operating knowledge of Overture brand or equivalent equipment.
Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people , improves our
service , and raises our
excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.