Fairfield Residential
Overview
Join to apply for the Community Leasing Associate role at Fairfield Residential. At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Community : St. Lucia Apartment Homes
Number of Units : 440 What you can expect to do in this role
CUSTOMER SERVICE & SALES Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates. Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents. Determine the customers needs, resolve and/or escalate to a higher level as permitted. Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships. Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention. Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process. OPERATIONS Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems. Use Yardi accounting software to manage the leasing process. MARKETING Complete marketing/advertising tasks including updating social media sites. Maintain knowledge about local market conditions; shop local competition. What youll need day one
Minimum of one year experience in a customer service, sales or retail position required. Experience or knowledge in leasing or real estate a plus. Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel. Professional verbal and written communication skills required. Ability to close a sale is highly preferred. Knowledge of tax credit, fair housing, and trade practices a plus. Experience using Yardi or other related property management accounting software a plus. Experience using Microsoft platform including Outlook, Word, Excel required. High school diploma or equivalent required. Ability to work a flexible schedule to include weekends, evenings, and some holidays. Pay Estimated Rate of Pay: $17.35 - $22.55. This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Job details Seniority level: Entry level Employment type: Full-time Job function: Sales, Customer Service, and Marketing
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Join to apply for the Community Leasing Associate role at Fairfield Residential. At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Community : St. Lucia Apartment Homes
Number of Units : 440 What you can expect to do in this role
CUSTOMER SERVICE & SALES Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates. Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents. Determine the customers needs, resolve and/or escalate to a higher level as permitted. Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships. Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention. Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process. OPERATIONS Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems. Use Yardi accounting software to manage the leasing process. MARKETING Complete marketing/advertising tasks including updating social media sites. Maintain knowledge about local market conditions; shop local competition. What youll need day one
Minimum of one year experience in a customer service, sales or retail position required. Experience or knowledge in leasing or real estate a plus. Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel. Professional verbal and written communication skills required. Ability to close a sale is highly preferred. Knowledge of tax credit, fair housing, and trade practices a plus. Experience using Yardi or other related property management accounting software a plus. Experience using Microsoft platform including Outlook, Word, Excel required. High school diploma or equivalent required. Ability to work a flexible schedule to include weekends, evenings, and some holidays. Pay Estimated Rate of Pay: $17.35 - $22.55. This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Job details Seniority level: Entry level Employment type: Full-time Job function: Sales, Customer Service, and Marketing
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