PeopleTec
Service Desk Support
Job Locations
US-AL-Huntsville
ID
2025-4690
Category
Engineering & Science
Position Type
Regular Full-Time
Opportunity
PeopleTec is currently seeking a
Service Desk Support
to support our
Huntsville, AL
location. Job Functions: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email, and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.
These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems.
Qualifications
Required Skills/Experience: Mid level: BS Degree + 6 yrs exp
Application support
Travel: 10 % Must be a U.S. Citizen An active DoD
Top Secret
clearance
with SCI eligibility
is required to perform this work. Candidates are required to have an active
Top Secret
clearance
with SCI eligibility
upon hire, and the ability to maintain this level of clearance during their employment. Education Requirements: Bachelor Degree in related field or in lieu of degree 4 additional years of experience
Overview
People First. Technology Always. PeopleTec, Inc.
is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce. Culture:
The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields. Career:
At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people. Come Experience It. #cjpost #dpost EEO Statement PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, applicationhelp@peopletec.com
and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.
Job Locations
US-AL-Huntsville
ID
2025-4690
Category
Engineering & Science
Position Type
Regular Full-Time
Opportunity
PeopleTec is currently seeking a
Service Desk Support
to support our
Huntsville, AL
location. Job Functions: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email, and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.
These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems.
Qualifications
Required Skills/Experience: Mid level: BS Degree + 6 yrs exp
Application support
Travel: 10 % Must be a U.S. Citizen An active DoD
Top Secret
clearance
with SCI eligibility
is required to perform this work. Candidates are required to have an active
Top Secret
clearance
with SCI eligibility
upon hire, and the ability to maintain this level of clearance during their employment. Education Requirements: Bachelor Degree in related field or in lieu of degree 4 additional years of experience
Overview
People First. Technology Always. PeopleTec, Inc.
is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce. Culture:
The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields. Career:
At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people. Come Experience It. #cjpost #dpost EEO Statement PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, applicationhelp@peopletec.com
and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.