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Job DescriptionJob DescriptionHVAC Technical Support & Trainer
Job Title:
HVAC Technician & Trainer Location:
Based in Albany, NY | Territory: New York, Western Vermont & Western Massachusetts Travel:
Minimum 25% Job Type:
Full-Time | Salaried Company:
TSS Associates, Inc.
About Us
TSS Associates, Inc. is a manufacturers’ representative agency serving the HVAC industry throughout New England and New York. We represent some of the industry's most trusted brands. Our team is committed to providing exceptional technical support, training, and customer service to contractors, distributors, and engineers.
Position Overview
We’re seeking a knowledgeable and motivated
HVAC Technician & Trainer
to join our team. This role is based out of our
Albany, NY office
and supports a territory that includes
New York, Western Vermont, and Western Massachusetts .
You must live in the Capital District.
The ideal candidate will combine strong HVAC field experience with excellent communication skills and a passion for helping others learn and succeed.
This position involves a minimum
25% travel
to provide on-site support and conduct in-person training sessions. When not traveling, the role is based in-office, providing phone and virtual technical assistance.
Key Responsibilities
Deliver in-person and virtual training sessions on residential and commercial HVAC products
Provide phone-based technical support to contractors and distributors
Assist with on-site troubleshooting for escalated technical issues
Create or contribute to training materials, presentations, and documentation
Stay current on product updates and technical trends within the HVAC industry
Collaborate with the Director of Training and internal teams to support company-wide training efforts
Qualifications
5+ years of hands-on HVAC installation or service experience
Strong troubleshooting skills and technical knowledge of HVAC systems
Excellent verbal communication and presentation abilities
Comfortable leading training sessions and working with groups
Self-directed, organized, and detail-oriented
Proficiency with Microsoft Office and CRM systems
Valid driver’s license and willingness to travel within the assigned territory
What We Provide
Competitive salary (range to be discussed based on experience)
Company vehicle or vehicle allowance
Health insurance and retirement plan
Company laptop, phone, and tools
Ongoing manufacturer training and development opportunities
A supportive and experienced team environment
Ready to Join Us? Please send your resume and a brief cover letter explaining your experience and interest in the role to
ashley@tssassociatesinc.com .
HVAC Technician & Trainer Location:
Based in Albany, NY | Territory: New York, Western Vermont & Western Massachusetts Travel:
Minimum 25% Job Type:
Full-Time | Salaried Company:
TSS Associates, Inc.
About Us
TSS Associates, Inc. is a manufacturers’ representative agency serving the HVAC industry throughout New England and New York. We represent some of the industry's most trusted brands. Our team is committed to providing exceptional technical support, training, and customer service to contractors, distributors, and engineers.
Position Overview
We’re seeking a knowledgeable and motivated
HVAC Technician & Trainer
to join our team. This role is based out of our
Albany, NY office
and supports a territory that includes
New York, Western Vermont, and Western Massachusetts .
You must live in the Capital District.
The ideal candidate will combine strong HVAC field experience with excellent communication skills and a passion for helping others learn and succeed.
This position involves a minimum
25% travel
to provide on-site support and conduct in-person training sessions. When not traveling, the role is based in-office, providing phone and virtual technical assistance.
Key Responsibilities
Deliver in-person and virtual training sessions on residential and commercial HVAC products
Provide phone-based technical support to contractors and distributors
Assist with on-site troubleshooting for escalated technical issues
Create or contribute to training materials, presentations, and documentation
Stay current on product updates and technical trends within the HVAC industry
Collaborate with the Director of Training and internal teams to support company-wide training efforts
Qualifications
5+ years of hands-on HVAC installation or service experience
Strong troubleshooting skills and technical knowledge of HVAC systems
Excellent verbal communication and presentation abilities
Comfortable leading training sessions and working with groups
Self-directed, organized, and detail-oriented
Proficiency with Microsoft Office and CRM systems
Valid driver’s license and willingness to travel within the assigned territory
What We Provide
Competitive salary (range to be discussed based on experience)
Company vehicle or vehicle allowance
Health insurance and retirement plan
Company laptop, phone, and tools
Ongoing manufacturer training and development opportunities
A supportive and experienced team environment
Ready to Join Us? Please send your resume and a brief cover letter explaining your experience and interest in the role to
ashley@tssassociatesinc.com .