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Nash County, NC

Utility Operation Manager

Nash County, NC, Nashville, North Carolina, United States, 27856

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Salary:

$65,231.00 - $71,754.00 Annually Location :

Nashville, NC Job Type:

Full Time Job Number:

2025-00089 Department:

Public Utilities Opening Date:

09/15/2025 Closing Date:

Continuous

General Statement of Duties

Hiring salary for this position is $65,231.00 - $71,754.00 annually. Performs responsible technical and supervisory work planning and supervising the work of staff and contractors engaged in operation, construction, maintenance and repair of the water distribution and sewer collection system.

An employee in this class plans, organizes, and supervises staff and contractors engaged in a variety of work associated with providing water distribution and sewer collection services to citizens. The employee serves as Operator in Responsible Charge (ORC) of multiple water distribution and sewer collection systems for the County. Work includes supervising the construction, maintenance and repair of water and sewer lines, pumping stations, hydrants, meters and valves. Work also includes planning work projects based on management priorities; coordinating work with property owners; assigning crews to projects; inspecting work in progress and upon completion; supervising and participating in the work of the crews; answering and resolving public complaints; and maintaining inventory. Work also involves participation in the development of operating and capital budgets including estimating water purchase and wastewater treatment costs, and significant supervisory responsibility for the safety of field staff. The employee is subject to inside and outside environments including extreme hot and cold weather and to work hazards including loud noise, vibrations, moving mechanical parts, exposure to chemicals, fumes, odors, poor ventilation, and oils. The employee may be required to inspect water or sewer pipes, utility holes or other small, enclosed spaces. Work is also subject to the final OSHA standards on blood borne pathogens and involves emergency call-back service. The employee must exercise judgement and initiative in carrying out assignments. Work is performed under general supervision and is evaluated for compliance with instructions, conformance to established standards, productivity of the unit, and general community acceptance.

Essential Duties and Tasks Plans, organizes and supervises employees, equipment, and materials to install, maintain, and repair water and sewer lines, hydrants, meters, valves, wells, tanks, and pumping stations; participates in field work when needed; surveys job sites prior to instructing staff or contractors on large or more difficult projects; orders necessary materials and supplies; inspects work during performance and after completion; prioritizes projects and coordinates the use of available equipment, materials and staff to obtain maximum effectiveness and economy. Plans preventive maintenance programs for hydrants, valves, meters, pumps, and tanks. Responds to citizen requests, concerns, and issues; performs field review; meets with citizens. Prepares operating and capital budget requests estimating needs; tracks budget line items throughout the fiscal year; identifies and obtains needed technology including SCADA; keeps records and prepares reports of work unit activities; prepares material and supply requisitions; maintains adequate inventory of parts, supplies, tools and materials; maintains appropriate records of inventory.

Ensures compliance with all rules and regulations for water distribution and sewer collection systems and compliance with permit requirements. Completes required regulatory sampling, notices, and reports. Obtains quotes and oversees contracted work; inspects contracted work and identifies deficiencies and remedial action needed; observes CCTV inspection of new lines prior to acceptance by the County; participates in review of construction drawings prior to construction projects being approved. Participates in hiring, training, and evaluating employees; ensures that workers are trained in proper work methods and techniques; conducts performance evaluations and coaches employees on performance; ensures the application of safe work methods and practices. Plans and implements cross connection control and backflow prevention program; maintains necessary records. Supervises and participates in quality control for water, environmental and regulatory compliance, and compliance reporting. Participates in review of engineering plans, contractor selection, and inspection of major new system expansion and construction. Researches and recommends improvements in work methods, customer service policies and procedures and other processes. Participates in planning and implementing system mapping programs and their use by field staff.

Additional Job Duties Performs related duties as assigned.

Knowledges, Skills and Abilities

Considerable knowledge of the principles and practices of construction, repairs, and maintenance of water distribution and sewer collection systems and related structures including groundwater wells, water tanks, booster pump stations, and lift stations. Considerable knowledge of the use of related equipment and materials. Considerable knowledge of the occupational hazards and safety precautions of the work. Some knowledge of related engineering specifications, AWWA requirements, and related environmental laws. Considerable knowledge of modern and effective supervisory principles and practices including hiring, leadership, motivation, conflict resolution, performance coaching and evaluation. Considerable knowledge of the application of information technology to the work. Working knowledge of the organization's water and sewer customer service policies and fees. Working knowledge of county/municipal personnel, purchasing, and budgeting policies and procedures. Skilled in customer contact and collaborative conflict resolution. Ability to read plans, maps, and drawings. Ability to establish and maintain effective working relationships with County officials, supervisors, peers, staff, engineers, customers and citizens. Ability to maintain and prepare accurate plans and reports. Desirable Education and Experience

Graduation from high school and considerable supervisory and administrative experience in water distribution and/or sewer collection system operation, maintenance and construction; or an equivalent combination of education and experience.

Possession of a valid appropriate driver's license issued by the State of North Carolina.

Certifications by state of N.C. including: -Water distribution (Grade A) -Well (Grade B) -Wastewater collection (Grade III), and -Backflow Prevention and Cross Connection Control. -Other certifications as required by the County. INSURANCE PROGRAMS

Group Health Insurance

Nash County provides full time and part-time benefit eligible employees working 30 plus hours per week with Health Insurance coverage with the North Carolina State Health Plan

Included in each selection is: Preventative Care Coverage Prescription Coverage Chiropractic Coverage Health Insurance may become effective for employees the first day of the month following employment. Group Dental Insurance Nash County provides full-time and part-time regular employees working 30 plus hours per week. Dental Insurance becomes effective for employees the first day of the month following the 30th day of employment. Group Life Insurance

Nash County provides term Life Insurance for full-time and part-time regular employees working 30 or more hours per week.

Life insurance is paid for you by Nash County and pays your beneficiary one time your annual salary not to exceed $200,000 in the event of your death. Accidental death and dismemberment coverage is also provided.

Life Insurance becomes effective the first day of the month following 30 days of employment. Voluntary supplemental term life insurance coverage for you, your spouse or your dependent children is also available - please see the Human Resources Department for more details.

Short Term Disability Insurance

Nash County provides active full-time regular employees working 30 plus hours per week the option to purchase Short Term Disability Insurance.

Short Term Disability Insurance may cover up to 70% of an employee's monthly salary with a maximum of $2,000 per month, in the event of an injury or illness, for up to 13 weeks. FINANCIAL PROGRAMS Retirement

Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.

NC401(k)

The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.

457 Deferred Compensation

The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.

Special Separation Allowance

The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.

125 Flexible Benefit Plan

Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.

Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses. Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses. Direct Deposit

Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.

Credit Union

Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as spouse, children, stepchildren, brothers, sisters, and parents can all become members.

Employees of both the Departments of Social Services and Public Health are eligible to join the State Employees Credit Union. LEAVE PROGRAMS Vacation Leave

For regular full-time County employees, vacation leave accrues based on length of service. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.

Sick Leave

For regular full-time County employees, sick leave accrues at 8.0 hours per month. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.

Holidays

The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year. The following holidays are observed:

New Year's Day, Martin Luther King, Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and the day after, and Three (3) days at Christmas.

Military Leave

Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year. Active Duty - Reserves and National Guard - Ten paid workdays upon activation.

Civil Leave

Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.

Family Medical Leave Act

Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee. OTHER PROGRAMS Employee Assistance Program (EAP)

The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.

Wellness Center and Telemedicine

We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.

All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.

NOTICE OF PRIVACY PRACTICES

The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.

Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.

Nash County is an Equal Opportunity Employer/Provider

In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

1. mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW Washington, D.C. 20250-9410; 2. fax: (202) 690-7442; or 3. email: program.intake@usda.gov

USDA is an equal opportunity provider, employer, and lender.