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Mullinax Ford

INTERNET ASSISTANT

Mullinax Ford, Apopka, Florida, United States, 32703

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Job Title:

Internet Department Assistant - Automotive (Full-Time, On-Site)

Location:

Mullinax Ford of Central Florida - Apopka, FL

Job Description:

We're looking for a detail-oriented, fast-moving

Internet Department Assistant

to join our high-volume team. In this role, you'll support the online sales process by managing lead engagement, appointment setting, CRM data accuracy, and communication with prospective customers. This position is ideal for someone with strong communication skills, time management, and a passion for customer service - and who's looking to grow into a career in automotive sales or management.

Key Responsibilities: Monitor and respond to incoming internet leads in real time Follow up with customers via phone, text, and email to

set and confirm appointments Assist with organizing lead flow, tracking rep activity, and ensuring no customer is left behind Document conversations and customer status accurately in CRM (VinSolutions) Collaborate with a team of 15 internet sales reps and 2 other assistants Conduct appointment confirmations and reschedule no-shows Track video engagement, lead activity, and showroom visits for rep accountability Answer incoming sales calls and provide a welcoming first impression • Required Skills & Traits:

Strong phone, email, and texting communication skills Excellent attention to detail and follow-through Ability to multitask and stay organized in a fast-paced environment Must be

punctual, dependable, and coachable Team-player mindset - willing to help out wherever needed Preferred Qualifications:

Experience in a call center, customer service, BDC, or automotive dealership setting CRM or lead management experience (VinSolutions a plus) Bilingual a plus (English/Spanish) Career Path:

This is a high-exposure role in a fast-moving internet department. Previous assistants have gone on to successful sales careers or other internal promotions. We believe in rewarding talent and promoting from within.

Schedule:

Full-time, with weekend availability required Exact shift structure discussed during interview Pay:

Hourly + Bonus Structure Based on Performance Metrics Compensation depends on experience

Apply Now:

Ready to join a top-performing internet sales team and grow your automotive career? Apply now through Indeed or submit your resume in person at

Mullinax Ford of Central Florida .