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CBRE

Workplace Experience Coordinator

CBRE, Atlanta, Georgia, United States, 30383

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Workplace Experience Coordinator

Job ID

236293

Posted

09-Sep-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Facilities Management

Location(s)

Atlanta - Georgia - United States of America

The hours for this role are 7AM-4PM Monday-Friday, and the position is located near Truist Park in Cobb County.

About the Role:

Join CBRE as a Workplace Experience Coordinator - Where Hospitality Meets Innovation!

Are you passionate about creating exceptional experiences? As a Workplace Experience Coordinator at CBRE, you'll be the heartbeat of a dynamic, modern workplace - delivering world-class service that makes every employee and guest feel welcomed, supported and inspired.

In this role, you'll be more than a point of contact. You'll be a culture champion, a problem-solver, and a brand ambassador. You'll help shape the daily experience of a designated building by ensuring every interaction reflects CBRE's commitment to excellence, hospitality, and innovation.

What You'll Do:

Ensure meeting and conference rooms are properly prepared, including set up furniture, equipment, and materials to support scheduled events.

In this role, you are responsible for identifying facility-related issues and ensuring they are promptly reported by entering detailed information into the work order system.

Welcome with Warmth: Serve as a first point of contact for guests entering the facility. Greet guests with a friendly and professional demeanor.Ensure all security protocols are followed.

Be the Voice of the Office: May answer incoming calls with confidence and professionalism. Create engaging presentations and speak comfortably to groups of various sizes.

Curate Experiences: Arrange and confirm dining, recreational, and business activities - making every request feel effortless and personalized.

Keep Things Running Smoothly: Review janitorial and maintenance work orders, coordinate mail and office supply services, and support onboarding for new employees.

Solve with a Smile: Respond to inquiries and resolve concerns from employees, guests, and coworkers with a customer-first mindset.

Bring Events to Life: Plan and execute on-site events from start to finish - including space reservations, setup, teardown, and logistics.

Prioritize Safety: Follow all property-specific emergency and security procedures, and ensure the right people are notified to maintain a safe environment.

Partner with Vendors: Coordinate with external service providers to ensure timely and high-quality delivery of goods and services.

Communicate Clearly: Share detailed information with your team and follow direction from leadership with precision and professionalism.

Make an Impact: Use established procedures to solve day-to-day challenges while contributing to a positive, high-performing workplace culture.

What You'll Need:

A High School Diploma or GED, plus up to 2 years of experience in a customer-focused or administrative role - enthusiasm and a service mindset matter most.

A strong ability to follow established routines while staying flexible and proactive in a dynamic workplace.

Must be able to walk multiple flights of stairs during practice evacuations and be physically capable of pushing carts loaded with equipment as part of routine job duties.

Familiarity with audio/visual equipment is a plus.

Clear and confident communication skills to interact effectively with colleagues, clients, and guests.

Familiarity with Microsoft Office tools like Word, Excel, and Outlook - you don't need to be an expert, just comfortable navigating digital workflows.

A naturally organized and curious mindset - someone who enjoys solving problems, improving processes, and learning new things.

Must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)