Eleven Recruiting
Vice President, Global Infrastructure Engineering VR and DR
Eleven Recruiting, Los Angeles, California, United States, 90079
About Eleven Recruiting
We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
Our client, an investment firm, is seeking a Vice President of Global Infrastructure Engineering VR and DR to join their team in Los Angeles, CA!
Responsibilities:
Virtualization and Compute Infrastructure Design, implement, and maintain enterprise VMware environments (vCenter, ESXi, VM Tools). Lead capacity planning, golden image management, disk provisioning, VM migrations, and host clustering. Troubleshoot performance issues in virtualized environments; manage escalations related to server hangs and outages. Support GPU-enabled virtualization environments for specialized workloads. Data Center Operations
Lead operations for multiple data centers globally, including hardware deployments (Dell, Cisco UCS, VxRail), power/cooling management, and physical asset maintenance. Oversee remote site infrastructure, coordinating with regional on-site support teams (e.g., in Stamford, New York, London, Singapore). Provide on-the-ground support planning for AC replacements, hardware cabling, and equipment moves. Asset and Configuration Management
Oversee ad-hoc asset tracking via spreadsheets and lead the migration toward ServiceNow CMDB and Lucidchart-based architecture documentation. Drive standardization of asset documentation and support contract lifecycle visibility in ServiceNow ITAM (asset management). Patch and Vulnerability Management
Coordinate quarterly patch (or as needed) cycles for physical and virtual infrastructure across global sites. Implement vulnerability remediation in coordination with the cybersecurity team using SCCM, using Jira for tracking. Ensure compatibility and test recovery post-patching to prevent disruptions. Disaster Recovery (DR) and Business Continuity
Manage VMware Live Recovery Manager and Veeam-based DR platforms for failover and failback operations. Execute DR tests across critical applications in coordination with the Business Continuity team. Update and maintain DR runbooks and test documentation; support isolated bubble testing architecture. Backup and Storage Management
Manage Dell IDPA/Data Domain backup appliances and policies. Support NetApp and Dell PowerStore-based storage for SMB, NFS, and Client shares; ensure proper failover to DR locations. Oversee backup compliance for audit and legal hold (10-year archival); manage capacity thresholds and initiate storage expansion plans. Site Support and Regional Oversight
Act as the escalation point and L3 support for major infrastructure incidents in Los Angeles and across remote offices. Provide mentorship and architectural oversight to remote support leads (e.g., Phil in Stamford, Tony in Europe). Support critical trading environments with dedicated infrastructure provisioning and incident response. Documentation and Knowledge Management
Lead the effort to centralize infrastructure documentation in Confluence, including video- based explanations and visual diagrams. Contribute to operational readiness by documenting standard operating procedures, architectural topology, and DR scenarios. Cross-Functional Engagement
Collaborate with security, application, and data platform teams to ensure infrastructure alignment with enterprise priorities. Participate in vendor negotiations and procurement planning for hardware refresh cycles. Support audit response and reporting for infrastructure services.
Required Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field. 8+ years of experience in IT infrastructure management, including 5+ years in virtualization and data center operations. Expert-level experience with VMware vSphere, ESXi, vCenter, SRM, and Veeam. Strong knowledge of Dell, Cisco UCS, and VxRail hardware platforms. Experience implementing CMDB and ITSM / ITAM tools (e.g., ServiceNow). Familiarity with DR planning and execution in hybrid infrastructure environments. Proficiency with documentation tools such as Lucidchart, Confluence, Jira. Excellent troubleshooting, escalation management, and communication skills. Demonstrated ability to operate in global enterprise environments and coordinate across time zones.
Preferred Qualifications:
Master's degree in Technology Management, Information Technology, or a related field, a plus. Experience in the financial services or investment management industry. Familiarity with ITIL framework and enterprise IT governance practices. Hands-on exposure to public cloud platforms (e.g., AWS, Azure) and hybrid orchestration. Knowledge of storage systems (NetApp, Dell Unity/PowerStore), SMB/NFS protocols, Client, and enterprise backup practices. Industry certifications such as VMware VCP, ITIL Foundation, or AWS Solutions Architect.
Our client, an investment firm, is seeking a Vice President of Global Infrastructure Engineering VR and DR to join their team in Los Angeles, CA!
Responsibilities:
Virtualization and Compute Infrastructure Design, implement, and maintain enterprise VMware environments (vCenter, ESXi, VM Tools). Lead capacity planning, golden image management, disk provisioning, VM migrations, and host clustering. Troubleshoot performance issues in virtualized environments; manage escalations related to server hangs and outages. Support GPU-enabled virtualization environments for specialized workloads. Data Center Operations
Lead operations for multiple data centers globally, including hardware deployments (Dell, Cisco UCS, VxRail), power/cooling management, and physical asset maintenance. Oversee remote site infrastructure, coordinating with regional on-site support teams (e.g., in Stamford, New York, London, Singapore). Provide on-the-ground support planning for AC replacements, hardware cabling, and equipment moves. Asset and Configuration Management
Oversee ad-hoc asset tracking via spreadsheets and lead the migration toward ServiceNow CMDB and Lucidchart-based architecture documentation. Drive standardization of asset documentation and support contract lifecycle visibility in ServiceNow ITAM (asset management). Patch and Vulnerability Management
Coordinate quarterly patch (or as needed) cycles for physical and virtual infrastructure across global sites. Implement vulnerability remediation in coordination with the cybersecurity team using SCCM, using Jira for tracking. Ensure compatibility and test recovery post-patching to prevent disruptions. Disaster Recovery (DR) and Business Continuity
Manage VMware Live Recovery Manager and Veeam-based DR platforms for failover and failback operations. Execute DR tests across critical applications in coordination with the Business Continuity team. Update and maintain DR runbooks and test documentation; support isolated bubble testing architecture. Backup and Storage Management
Manage Dell IDPA/Data Domain backup appliances and policies. Support NetApp and Dell PowerStore-based storage for SMB, NFS, and Client shares; ensure proper failover to DR locations. Oversee backup compliance for audit and legal hold (10-year archival); manage capacity thresholds and initiate storage expansion plans. Site Support and Regional Oversight
Act as the escalation point and L3 support for major infrastructure incidents in Los Angeles and across remote offices. Provide mentorship and architectural oversight to remote support leads (e.g., Phil in Stamford, Tony in Europe). Support critical trading environments with dedicated infrastructure provisioning and incident response. Documentation and Knowledge Management
Lead the effort to centralize infrastructure documentation in Confluence, including video- based explanations and visual diagrams. Contribute to operational readiness by documenting standard operating procedures, architectural topology, and DR scenarios. Cross-Functional Engagement
Collaborate with security, application, and data platform teams to ensure infrastructure alignment with enterprise priorities. Participate in vendor negotiations and procurement planning for hardware refresh cycles. Support audit response and reporting for infrastructure services.
Required Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field. 8+ years of experience in IT infrastructure management, including 5+ years in virtualization and data center operations. Expert-level experience with VMware vSphere, ESXi, vCenter, SRM, and Veeam. Strong knowledge of Dell, Cisco UCS, and VxRail hardware platforms. Experience implementing CMDB and ITSM / ITAM tools (e.g., ServiceNow). Familiarity with DR planning and execution in hybrid infrastructure environments. Proficiency with documentation tools such as Lucidchart, Confluence, Jira. Excellent troubleshooting, escalation management, and communication skills. Demonstrated ability to operate in global enterprise environments and coordinate across time zones.
Preferred Qualifications:
Master's degree in Technology Management, Information Technology, or a related field, a plus. Experience in the financial services or investment management industry. Familiarity with ITIL framework and enterprise IT governance practices. Hands-on exposure to public cloud platforms (e.g., AWS, Azure) and hybrid orchestration. Knowledge of storage systems (NetApp, Dell Unity/PowerStore), SMB/NFS protocols, Client, and enterprise backup practices. Industry certifications such as VMware VCP, ITIL Foundation, or AWS Solutions Architect.