Community Action Program Belknap-Merrimack Counties
Street Outreach Case Conferencing Specialist
Community Action Program Belknap-Merrimack Counties, Concord, New Hampshire, United States, 03306
Community Action Program of Belknap-Merrimack Counties
Empowering Communities and Enriching Lives. Join Our Mission! Job Title:
Street Outreach Case Conferencing Specialist
Location:
Concord, NH
Hours:
Full Time - 37.5 Hours per Week
Salary Description:
$23.03 per hour
About Community Action Program Belknap-Merrimack (CAPBM):
The Community Action Program Belknap-Merrimack Counties, Inc. (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.
What It's Like to Work Here:
Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.
A Day in the Life as a Street Outreach Case Conferencing Specialist:
As a
Street Outreach Case Conferencing Specialist
you'll work on action items identified for participants selected from the Belknap & Merrimack counties regional prioritization list. This role supports participants by developing and implementing stabilization plans that align with identified goals during case conferencing sessions and bridges street outreach efforts with long-term housing solutions by coordinating between outreach workers and supportive housing programs. Street Outreach workers locate and engage participants, then connect them with the Specialist. The Specialist continues working with participants until they secure a supportive housing opportunity through the Continuum of Care (CoC), at which point a warm handoff is conducted to the new housing care team. Your day will involve: Working closely with street outreach teams to engage participants identified through regional case conferencing. Developing and implementing individualized stabilization plans based on the participant's identified goals and serve as the primary liaison between participants and housing programs until a supportive housing opportunity is secured. Coordinating services and referrals to essential resources, including emergency shelter, medical care, behavioral health services, substance use treatment, and harm reduction programs. Facilitating case conferencing follow-ups, ensuring that action items are tracked and completed and maintain up-to-date records in the Homeless Management Information System (HMIS) to track participant progress. Assisting participants with gathering necessary documentation for housing applications, benefit enrollments, and other required services. Maintaining compliance with HUD and state requirements regarding data entry, confidentiality, and service documentation. Your role will directly contribute to a positive participant experience, as well as efficient operations across the organization.
Requirements
Qualifications to Be a Street Outreach Case Conferencing Specialist:
To excel in this role, you'll need:
Education:
High school diploma or equivalent required. A degree is not required but encouraged Experience:
At least two years of experience (personal or professional) with homelessness, mental illness, substance use disorders, or developmental disabilities. Experience navigating housing and social service systems. Skills:
Strong organizational and problem-solving skills, with the ability to work independently. Ability to maintain accurate documentation and data entry in HMIS. Characteristics:
Ability to work in diverse and sometimes challenging environments, including unsheltered locations. Excellent communication and engagement skills, particularly with vulnerable populations. Technical:
Completion of non-violent crisis intervention training (or willingness to complete upon hire). Knowledge of local human service agencies and resources.
Reliable transportation and a valid driver's license are required.
Ready to Apply?
If this job sounds like a fit for you, click to apply. We'd love to hear from you! Together, we can empower communities and enrich lives.
Community Action Program Belknap-Merrimack Counties, Inc. is an Equal Opportunity Employer.
Salary Description
23.03/Hour
Empowering Communities and Enriching Lives. Join Our Mission! Job Title:
Street Outreach Case Conferencing Specialist
Location:
Concord, NH
Hours:
Full Time - 37.5 Hours per Week
Salary Description:
$23.03 per hour
About Community Action Program Belknap-Merrimack (CAPBM):
The Community Action Program Belknap-Merrimack Counties, Inc. (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.
What It's Like to Work Here:
Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.
A Day in the Life as a Street Outreach Case Conferencing Specialist:
As a
Street Outreach Case Conferencing Specialist
you'll work on action items identified for participants selected from the Belknap & Merrimack counties regional prioritization list. This role supports participants by developing and implementing stabilization plans that align with identified goals during case conferencing sessions and bridges street outreach efforts with long-term housing solutions by coordinating between outreach workers and supportive housing programs. Street Outreach workers locate and engage participants, then connect them with the Specialist. The Specialist continues working with participants until they secure a supportive housing opportunity through the Continuum of Care (CoC), at which point a warm handoff is conducted to the new housing care team. Your day will involve: Working closely with street outreach teams to engage participants identified through regional case conferencing. Developing and implementing individualized stabilization plans based on the participant's identified goals and serve as the primary liaison between participants and housing programs until a supportive housing opportunity is secured. Coordinating services and referrals to essential resources, including emergency shelter, medical care, behavioral health services, substance use treatment, and harm reduction programs. Facilitating case conferencing follow-ups, ensuring that action items are tracked and completed and maintain up-to-date records in the Homeless Management Information System (HMIS) to track participant progress. Assisting participants with gathering necessary documentation for housing applications, benefit enrollments, and other required services. Maintaining compliance with HUD and state requirements regarding data entry, confidentiality, and service documentation. Your role will directly contribute to a positive participant experience, as well as efficient operations across the organization.
Requirements
Qualifications to Be a Street Outreach Case Conferencing Specialist:
To excel in this role, you'll need:
Education:
High school diploma or equivalent required. A degree is not required but encouraged Experience:
At least two years of experience (personal or professional) with homelessness, mental illness, substance use disorders, or developmental disabilities. Experience navigating housing and social service systems. Skills:
Strong organizational and problem-solving skills, with the ability to work independently. Ability to maintain accurate documentation and data entry in HMIS. Characteristics:
Ability to work in diverse and sometimes challenging environments, including unsheltered locations. Excellent communication and engagement skills, particularly with vulnerable populations. Technical:
Completion of non-violent crisis intervention training (or willingness to complete upon hire). Knowledge of local human service agencies and resources.
Reliable transportation and a valid driver's license are required.
Ready to Apply?
If this job sounds like a fit for you, click to apply. We'd love to hear from you! Together, we can empower communities and enrich lives.
Community Action Program Belknap-Merrimack Counties, Inc. is an Equal Opportunity Employer.
Salary Description
23.03/Hour