University Partners
At University Partners, we do more than provide student housingwe create vibrant communities where students thrive. With over 25,000 beds across 40+ properties nationwide, our fast-growing, entrepreneurial team is fueled by creativity, authenticity, and a passion for delivering exceptional living experiences. If youre looking to grow your career with a company that values bold ideas, teamwork, and making an impactyoull fit right in.
JOB TITLE: Leasing Manager Student Housing
JOB PURPOSE: Responsible for managing all leasing and marketing efforts for the community. Oversees the leasing team and assists the Community Manager with the day-to-day operations of the leasing office. PRIMARY DUTIES & RESPONSIBILITIES Will also include any responsibilities specifically assigned by the immediate supervisor. Assist the Community Manager with supervision, training, and performance of the leasing team, ensuring adherence to company standards
Support Leasing Consultants with apartment leasing, ensuring compliance with Fair Housing guidelines
Maintain accurate lease files and computer records for the community
Meet regularly with the Community Manager and Market Director to review leasing performance and address concerns
Oversee the lease renewal process, ensuring all residents are contacted in a timely manner
Conduct monthly market surveys and recommend pricing adjustments as needed
Ensure the leasing team meets deadlines and maintains performance standards
Maintain all social media outlets for the community with appropriate content and branding
Recommend and implement marketing strategies to achieve leasing goals
Perform administrative duties as assigned by the Community Manager
Actively support and learn the Community Managers responsibilities to serve as backup when needed
SPECIFIC RESPONSIBILITIES Daily/Weekly Email Management:
Monitor and ensure timely follow-up on community emails and leads
Phone Monitoring:
Train Leasing Consultants on proper phone etiquette and ensure voicemails are returned promptly
Prospect Handling:
Train team on greeting, touring, and leasing to prospects; ensure consistent office coverage
Lease Review:
Verify lease paperwork completed by Leasing Consultants and approve applicants who meet community rental criteria
Yardi Data Integrity:
Oversee all leasing-related Yardi entries; ensure accuracy of data entered by Leasing Consultants
Lease Approvals/Renewals:
Review and approve pending leases in Yardi and update renewal information accordingly
Marketing Execution:
Plan and implement campus events, advertising, and promotions; maintain marketing calendar
Renewals:
Maintain renewal tracking and delegate resident contact follow-up to Leasing Consultants
Goal Tracking:
Update and maintain the community leasing goal board
Work Orders:
Ensure all work orders are correctly entered in Yardi and follow-up callbacks are completed
Event Planning:
Check in with staff to ensure timely execution of advertising and events
Monthly Leasing/Marketing Review leasing route, availability, and goals with Leasing Consultants; provide ongoing training
Conduct market surveys and maintain competitive intelligence; delegate occasionally to experienced team members
Coordinate print ads and advertising schedule; manage relationships with ad vendors
Audit Leasing Consultants notebooks and Yardi entries for follow-up compliance
Complete and manage monthly Leasing Consultant work schedules
Track all leasing activity and coordinate roommate matching with the leasing team
Resident and Promotional Events Ensure office and event coverage through review of team schedules
Review and revise Promotion Summary Forms; ensure completion by deadlines
Confirm community website updates are completed in accordance with standards
Attend community events to support the team and ensure execution as planned
Oversee production and distribution of the community newsletter
Approve all social media posts before publication
Move-Out/Move-In Roommate Matching:
Collaborate with team and Community Manager to match residents to preferred roommates
Resident Communications:
Assist with all resident and guarantor communication regarding move-in/move-out
Move-Out Process:
Ensure proper administrative procedures are followed and staff is trained to handle resident inquiries
Move-In Packets:
Oversee packet preparation and coordinate with staff
Inspection Forms:
Organize and summarize move-in/move-out inspections for Community Manager and maintenance team
Audit:
Conduct 100% lease file audit at least one month before move-in; complete Yardi audit one month after
Move-In Day Planning:
Partner with Community Manager to coordinate check-in process, traffic flow, vendor fair, etc.
Ongoing Train all team members on effective leasing and resident service techniques
Evaluate and adjust unit pricing based on market trends and budget goals
Oversee resident services and activities, including supervision of the leasing program
Support Community Manager in overall property operations and seek development opportunities to prepare for future advancement
QUALIFICATIONS Strong reading, writing, and communication skills; able to present information clearly
Proficient in math including rent calculations, pro-rations, and occupancy metrics
Sound judgment, professionalism, and experience in leasing or property management
Strong leadership, customer service, and conflict-resolution skills
Able to lead, train, and motivate a team effectively
Detail-oriented, organized, and able to prioritize
Able to work under pressure, maintain confidentiality, and accept feedback
Flexible to work weekends or overtime as needed
EDUCATION & EXPERIENCE REQUIREMENTS Bachelors degree (preferred), or 12 years of related experience/training, or equivalent combination
PREFERRED TECHNICAL SKILLS Proficient in Microsoft Word, Excel, and Entrata
CERTIFICATES/LICENSES/REGISTRATIONS None required
BUDGET RESPONSIBILITY X Coordinate budget planning and participate in data collection and organization (Other budget roles not applicable unless marked)
PERFORMANCE & SUCCESS FACTORS Cooperation, Teamwork & Relationships 25% Collaboration, cooperation, customer service, influence, and internal/external relationship building
Decision Making & Initiative 25% Analytical thinking, problem-solving, judgment, decisiveness, and initiative
Job Knowledge & Technical Skills 25% Mastery of job-specific knowledge, multi-tasking, reporting, work quality/quantity, and productivity
Professional & Communication Skills 25% Ethics, integrity, perseverance, reliability, time management, and communication
SUPERVISORY RESPONSIBILITY Does this job have supervisory responsibilities? No
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JOB TITLE: Leasing Manager Student Housing
JOB PURPOSE: Responsible for managing all leasing and marketing efforts for the community. Oversees the leasing team and assists the Community Manager with the day-to-day operations of the leasing office. PRIMARY DUTIES & RESPONSIBILITIES Will also include any responsibilities specifically assigned by the immediate supervisor. Assist the Community Manager with supervision, training, and performance of the leasing team, ensuring adherence to company standards
Support Leasing Consultants with apartment leasing, ensuring compliance with Fair Housing guidelines
Maintain accurate lease files and computer records for the community
Meet regularly with the Community Manager and Market Director to review leasing performance and address concerns
Oversee the lease renewal process, ensuring all residents are contacted in a timely manner
Conduct monthly market surveys and recommend pricing adjustments as needed
Ensure the leasing team meets deadlines and maintains performance standards
Maintain all social media outlets for the community with appropriate content and branding
Recommend and implement marketing strategies to achieve leasing goals
Perform administrative duties as assigned by the Community Manager
Actively support and learn the Community Managers responsibilities to serve as backup when needed
SPECIFIC RESPONSIBILITIES Daily/Weekly Email Management:
Monitor and ensure timely follow-up on community emails and leads
Phone Monitoring:
Train Leasing Consultants on proper phone etiquette and ensure voicemails are returned promptly
Prospect Handling:
Train team on greeting, touring, and leasing to prospects; ensure consistent office coverage
Lease Review:
Verify lease paperwork completed by Leasing Consultants and approve applicants who meet community rental criteria
Yardi Data Integrity:
Oversee all leasing-related Yardi entries; ensure accuracy of data entered by Leasing Consultants
Lease Approvals/Renewals:
Review and approve pending leases in Yardi and update renewal information accordingly
Marketing Execution:
Plan and implement campus events, advertising, and promotions; maintain marketing calendar
Renewals:
Maintain renewal tracking and delegate resident contact follow-up to Leasing Consultants
Goal Tracking:
Update and maintain the community leasing goal board
Work Orders:
Ensure all work orders are correctly entered in Yardi and follow-up callbacks are completed
Event Planning:
Check in with staff to ensure timely execution of advertising and events
Monthly Leasing/Marketing Review leasing route, availability, and goals with Leasing Consultants; provide ongoing training
Conduct market surveys and maintain competitive intelligence; delegate occasionally to experienced team members
Coordinate print ads and advertising schedule; manage relationships with ad vendors
Audit Leasing Consultants notebooks and Yardi entries for follow-up compliance
Complete and manage monthly Leasing Consultant work schedules
Track all leasing activity and coordinate roommate matching with the leasing team
Resident and Promotional Events Ensure office and event coverage through review of team schedules
Review and revise Promotion Summary Forms; ensure completion by deadlines
Confirm community website updates are completed in accordance with standards
Attend community events to support the team and ensure execution as planned
Oversee production and distribution of the community newsletter
Approve all social media posts before publication
Move-Out/Move-In Roommate Matching:
Collaborate with team and Community Manager to match residents to preferred roommates
Resident Communications:
Assist with all resident and guarantor communication regarding move-in/move-out
Move-Out Process:
Ensure proper administrative procedures are followed and staff is trained to handle resident inquiries
Move-In Packets:
Oversee packet preparation and coordinate with staff
Inspection Forms:
Organize and summarize move-in/move-out inspections for Community Manager and maintenance team
Audit:
Conduct 100% lease file audit at least one month before move-in; complete Yardi audit one month after
Move-In Day Planning:
Partner with Community Manager to coordinate check-in process, traffic flow, vendor fair, etc.
Ongoing Train all team members on effective leasing and resident service techniques
Evaluate and adjust unit pricing based on market trends and budget goals
Oversee resident services and activities, including supervision of the leasing program
Support Community Manager in overall property operations and seek development opportunities to prepare for future advancement
QUALIFICATIONS Strong reading, writing, and communication skills; able to present information clearly
Proficient in math including rent calculations, pro-rations, and occupancy metrics
Sound judgment, professionalism, and experience in leasing or property management
Strong leadership, customer service, and conflict-resolution skills
Able to lead, train, and motivate a team effectively
Detail-oriented, organized, and able to prioritize
Able to work under pressure, maintain confidentiality, and accept feedback
Flexible to work weekends or overtime as needed
EDUCATION & EXPERIENCE REQUIREMENTS Bachelors degree (preferred), or 12 years of related experience/training, or equivalent combination
PREFERRED TECHNICAL SKILLS Proficient in Microsoft Word, Excel, and Entrata
CERTIFICATES/LICENSES/REGISTRATIONS None required
BUDGET RESPONSIBILITY X Coordinate budget planning and participate in data collection and organization (Other budget roles not applicable unless marked)
PERFORMANCE & SUCCESS FACTORS Cooperation, Teamwork & Relationships 25% Collaboration, cooperation, customer service, influence, and internal/external relationship building
Decision Making & Initiative 25% Analytical thinking, problem-solving, judgment, decisiveness, and initiative
Job Knowledge & Technical Skills 25% Mastery of job-specific knowledge, multi-tasking, reporting, work quality/quantity, and productivity
Professional & Communication Skills 25% Ethics, integrity, perseverance, reliability, time management, and communication
SUPERVISORY RESPONSIBILITY Does this job have supervisory responsibilities? No
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