Hewlett Packard Enterprise
Business Operations Specialist
Hewlett Packard Enterprise, Westford, Massachusetts, us, 01886
Overview
Business Operations Specialist role designed as hybrid with an expectation to work on average 2 days per week from an HPE office. Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description
HPE Juniper Network Products and Advance Technology (NPAT) is the organization responsible for PLM (Product Line Managers) and Engineering Ops for HPE Juniper offerings. PLM and Engineering Ops is the team responsible for the operations within that organization. The job role reports to the Director, Offering Operations. Were seeking a
Business Operations Specialist
to lead daily production support and integration initiatives across product lifecycle management, offering tools, and product master data quality. This role requires agility in resolving operational issues while driving strategic integration priorities from idea to offering. This is a US based, hybrid position. Key Responsibilities
Enhance Customer Experience: Identify friction points and implement product and process improvements using data insights and AI-driven feedback loops. Product Data Intelligence: Analyze product data streams (e.g., BOMs, lifecycle metrics) to recommend changes aligned with business goals; apply AI tools for anomaly detection and trend analysis. IT & Data Governance Collaboration: Lead weekly reviews with IT and Product Data Control to track break-fix and enhancement progress; escalate blockers and drive resolution. Master Data Stewardship: Ensure product master data is accurate, complete, and consistent across systems; use AI validation tools to detect and resolve quality issues. Integration & Change Readiness: Coordinate cross-functional readiness for new product launches and system integrations, including documentation, testing, and stakeholder alignment. Root Cause Analysis & Issue Triage: Lead resolution of production issues by identifying root causes, collaborating with IT/business teams, and implementing preventive measuressupported by AI diagnostics where applicable. Requirements
Strong product master data analysis skills for hardware, software, and services (SKU) data and analytical insight. 5+ years experience in program management and product management. Bachelors Degree in Business, Technology, or related field. Hands-on experience with Agile PLM, PTC Windchill, and SAP/ERM. Knowledge and Skills
Quick learner of product management processes and enterprise systems. Effective cross-functional collaborator and problem solver. Structured and action-oriented written and verbal communication skills. #LI-Hybrid Additional Skills
Accountability Action Planning Active Learning Active Listening Change Management Coaching Creativity Critical Thinking Cross-Functional Teamwork Data Collection Management Deadline Management Design Thinking Empathy Follow-Through Growth Mindset Intellectual Curiosity Long Term Planning Managing Ambiguity Process Improvements Project and Program Management Project Management Tools Quality Improvement Processes Relationship Building What We Can Offer You
Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development: We invest in your career with programs to help you reach career goals. Unconditional Inclusion: We are unconditionally inclusive and value varied backgrounds; we have the flexibility to manage work and personal needs. Let's Stay Connected
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Master Salary and Equal Opportunity
The expected salary is USD 115,500.00 - 266,000.00 per year for a US-based hire. Information about employee benefits can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category. Our goal is to be one global team that is representative of our customers in an inclusive environment. Equal Employment Opportunity Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records. #J-18808-Ljbffr
Business Operations Specialist role designed as hybrid with an expectation to work on average 2 days per week from an HPE office. Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description
HPE Juniper Network Products and Advance Technology (NPAT) is the organization responsible for PLM (Product Line Managers) and Engineering Ops for HPE Juniper offerings. PLM and Engineering Ops is the team responsible for the operations within that organization. The job role reports to the Director, Offering Operations. Were seeking a
Business Operations Specialist
to lead daily production support and integration initiatives across product lifecycle management, offering tools, and product master data quality. This role requires agility in resolving operational issues while driving strategic integration priorities from idea to offering. This is a US based, hybrid position. Key Responsibilities
Enhance Customer Experience: Identify friction points and implement product and process improvements using data insights and AI-driven feedback loops. Product Data Intelligence: Analyze product data streams (e.g., BOMs, lifecycle metrics) to recommend changes aligned with business goals; apply AI tools for anomaly detection and trend analysis. IT & Data Governance Collaboration: Lead weekly reviews with IT and Product Data Control to track break-fix and enhancement progress; escalate blockers and drive resolution. Master Data Stewardship: Ensure product master data is accurate, complete, and consistent across systems; use AI validation tools to detect and resolve quality issues. Integration & Change Readiness: Coordinate cross-functional readiness for new product launches and system integrations, including documentation, testing, and stakeholder alignment. Root Cause Analysis & Issue Triage: Lead resolution of production issues by identifying root causes, collaborating with IT/business teams, and implementing preventive measuressupported by AI diagnostics where applicable. Requirements
Strong product master data analysis skills for hardware, software, and services (SKU) data and analytical insight. 5+ years experience in program management and product management. Bachelors Degree in Business, Technology, or related field. Hands-on experience with Agile PLM, PTC Windchill, and SAP/ERM. Knowledge and Skills
Quick learner of product management processes and enterprise systems. Effective cross-functional collaborator and problem solver. Structured and action-oriented written and verbal communication skills. #LI-Hybrid Additional Skills
Accountability Action Planning Active Learning Active Listening Change Management Coaching Creativity Critical Thinking Cross-Functional Teamwork Data Collection Management Deadline Management Design Thinking Empathy Follow-Through Growth Mindset Intellectual Curiosity Long Term Planning Managing Ambiguity Process Improvements Project and Program Management Project Management Tools Quality Improvement Processes Relationship Building What We Can Offer You
Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development: We invest in your career with programs to help you reach career goals. Unconditional Inclusion: We are unconditionally inclusive and value varied backgrounds; we have the flexibility to manage work and personal needs. Let's Stay Connected
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Master Salary and Equal Opportunity
The expected salary is USD 115,500.00 - 266,000.00 per year for a US-based hire. Information about employee benefits can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category. Our goal is to be one global team that is representative of our customers in an inclusive environment. Equal Employment Opportunity Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records. #J-18808-Ljbffr