TEKsystems
Overview
Help Desk Technician Banking Support (Full-Time, On-Site) Shift: Mid shift (2:00 PM 11:00 PM) with flexibility to cover night shift (10:30 PM 7:00 AM) as needed Location: On-site in Hawaii Responsibilities
Provide Tier 1 technical support via phone and ticketing system (Sharewell), resolving issues and escalating when necessary Assist with Microsoft 365 user provisioning and basic troubleshooting Support desktop team with hardware installations, printer setup, break-fix tasks, and asset management Participate in project setups involving IT equipment, including workspace organization and equipment deployment Maintain accurate documentation of support activities and ticket resolutions Deliver excellent customer service and maintain a professional demeanor in all interactions Qualifications
Associates degree in Computer Science, Information Technology, or related field; or Technical certifications (e.g., CompTIA, Microsoft, Cisco, ITIL Foundations); or Equivalent work experience (minimum 1 year in a similar role) Strong interpersonal and communication skills (written and verbal) Ability to handle confidential information with discretion Proficient in Microsoft Office and Windows operating systems Effective time management and prioritization skills Willingness to work nights and weekends as needed Preferred Skills
Experience with ticketing systems and escalation workflows Familiarity with desktop rollouts and hands-on troubleshooting Exposure to enterprise IT environments Employee Value Proposition
This is a great opportunity to gain exposure to enterprise-level IT operations and build a foundation for long-term career growth. Youll be part of a close-knit, team-oriented environment that values professionalism, reliability, and a strong work ethic. Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Honolulu, HI. Application Deadline
This position is anticipated to close on Sep 25, 2025. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr
Help Desk Technician Banking Support (Full-Time, On-Site) Shift: Mid shift (2:00 PM 11:00 PM) with flexibility to cover night shift (10:30 PM 7:00 AM) as needed Location: On-site in Hawaii Responsibilities
Provide Tier 1 technical support via phone and ticketing system (Sharewell), resolving issues and escalating when necessary Assist with Microsoft 365 user provisioning and basic troubleshooting Support desktop team with hardware installations, printer setup, break-fix tasks, and asset management Participate in project setups involving IT equipment, including workspace organization and equipment deployment Maintain accurate documentation of support activities and ticket resolutions Deliver excellent customer service and maintain a professional demeanor in all interactions Qualifications
Associates degree in Computer Science, Information Technology, or related field; or Technical certifications (e.g., CompTIA, Microsoft, Cisco, ITIL Foundations); or Equivalent work experience (minimum 1 year in a similar role) Strong interpersonal and communication skills (written and verbal) Ability to handle confidential information with discretion Proficient in Microsoft Office and Windows operating systems Effective time management and prioritization skills Willingness to work nights and weekends as needed Preferred Skills
Experience with ticketing systems and escalation workflows Familiarity with desktop rollouts and hands-on troubleshooting Exposure to enterprise IT environments Employee Value Proposition
This is a great opportunity to gain exposure to enterprise-level IT operations and build a foundation for long-term career growth. Youll be part of a close-knit, team-oriented environment that values professionalism, reliability, and a strong work ethic. Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Honolulu, HI. Application Deadline
This position is anticipated to close on Sep 25, 2025. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr