Grand Hotel
Host/ess
Are you a charismatic and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join us as a Host/ess and be part of our dynamic team. Bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist our valued guests. If you thrive in a fast-paced, guest-centric environment and love making people feel special, we want you on our team! The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Responsibilities: Greet guests with a warm and friendly smile upon arrival Escort guests to their tables and ensure seating arrangements are organized Provide menus, answer questions, and make recommendations Coordinate with the kitchen and servers to ensure timely service Assist with taking reservations and managing the waiting list Maintain a clean and organized host/hostess station Handle guest inquiries and resolve any issues or complaints Uphold high standards of professionalism and service excellence Qualifications: TIPS certification required; must be obtained within 30 days of hire High school diploma or equivalent Previous experience in a customer service role, preferably in a restaurant or hospitality setting Excellent communication and interpersonal skills Friendly and outgoing personality Ability to multitask and work in a fast-paced environment Strong organizational and time management skills Flexibility to work evenings, weekends, and holidays Knowledge of reservation systems and basic computer skills Benefits: Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays) 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Are you a charismatic and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join us as a Host/ess and be part of our dynamic team. Bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist our valued guests. If you thrive in a fast-paced, guest-centric environment and love making people feel special, we want you on our team! The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Responsibilities: Greet guests with a warm and friendly smile upon arrival Escort guests to their tables and ensure seating arrangements are organized Provide menus, answer questions, and make recommendations Coordinate with the kitchen and servers to ensure timely service Assist with taking reservations and managing the waiting list Maintain a clean and organized host/hostess station Handle guest inquiries and resolve any issues or complaints Uphold high standards of professionalism and service excellence Qualifications: TIPS certification required; must be obtained within 30 days of hire High school diploma or equivalent Previous experience in a customer service role, preferably in a restaurant or hospitality setting Excellent communication and interpersonal skills Friendly and outgoing personality Ability to multitask and work in a fast-paced environment Strong organizational and time management skills Flexibility to work evenings, weekends, and holidays Knowledge of reservation systems and basic computer skills Benefits: Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays) 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.