Kerzner International
Ski Valet (Seasonal)
(16127)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
Job Summary
The Ski Valet is responsible to provide professional and customer focused service and to ensure memorable guest experiences. They will work closely with the Recreation & Leisure team to ensure One&Only service standards exceed the guest expectations. The Ski Valet assists guest in loading and unloading equipment onto the gondola, organizing and storing guest equipment. They act as a liaison when the guest arrives and departs from the ski lodge, providing up to date information and direction.
Key Duties and Responsibilities
Transport guest's ski and snowboard equipment from rental shop and storage to snow Load and unload ski and snowboard equipment on and off the gondola Provide guest with directions from gondola to key locations such as ski lifts, ski school and guest services Be knowledgeable regarding current ski conditions and other resort activities/ amenities to properly answer any guest questions Provide with up-to-date condition reports and recommendations Act as an ambassador to the public to provide information on One&Only offerings Properly store guest and owner equipment at end of day To assist with any other duties that are required by Recreation & Leisure management or another member of the Hotel management team. To continuously collect feedback from guests and report it back to the Management Skills, Experience & Educational Requirements
Previous guest service experience Excellent Communication skills Workplace training from within a high standard hotel environment. Knowledge of Big Sky Resort terrain and offerings preferred Experience in 5*, upmarket resort would be an advantage but not a requirement. Benefits
Uniform provided & complimentary laundering Complimentary transportation to/from resort Complimentary meal per shift Subsidized housing based on availability Discounts at F&B outlets on property Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods Frequent bending, twisting, stooping, reaching, and pulling Lifting and carrying of loads weighing up to 50 pounds Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
Job Summary
The Ski Valet is responsible to provide professional and customer focused service and to ensure memorable guest experiences. They will work closely with the Recreation & Leisure team to ensure One&Only service standards exceed the guest expectations. The Ski Valet assists guest in loading and unloading equipment onto the gondola, organizing and storing guest equipment. They act as a liaison when the guest arrives and departs from the ski lodge, providing up to date information and direction.
Key Duties and Responsibilities
Transport guest's ski and snowboard equipment from rental shop and storage to snow Load and unload ski and snowboard equipment on and off the gondola Provide guest with directions from gondola to key locations such as ski lifts, ski school and guest services Be knowledgeable regarding current ski conditions and other resort activities/ amenities to properly answer any guest questions Provide with up-to-date condition reports and recommendations Act as an ambassador to the public to provide information on One&Only offerings Properly store guest and owner equipment at end of day To assist with any other duties that are required by Recreation & Leisure management or another member of the Hotel management team. To continuously collect feedback from guests and report it back to the Management Skills, Experience & Educational Requirements
Previous guest service experience Excellent Communication skills Workplace training from within a high standard hotel environment. Knowledge of Big Sky Resort terrain and offerings preferred Experience in 5*, upmarket resort would be an advantage but not a requirement. Benefits
Uniform provided & complimentary laundering Complimentary transportation to/from resort Complimentary meal per shift Subsidized housing based on availability Discounts at F&B outlets on property Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods Frequent bending, twisting, stooping, reaching, and pulling Lifting and carrying of loads weighing up to 50 pounds Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.