Jackson Hewitt
Overview
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Position
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! Responsibilities
Actively engage with clients and provide excellent customer service Confirm appointments and follow up with past and potential clients Distribute marketing materials and keep clients engaged during wait times Contribute to a welcoming environment and support team goals Qualifications
Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Benefits & Perks
Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) Legal & Compliance
The Companys Privacy Policy is located at: https://www.jacksonhewitt.com/legal/privacy-policy/. By submitting an application, I acknowledge and agree with the notes to applicants and California-specific data collection notices as applicable. The Company is an equal employment opportunity employer and does not tolerate discrimination or harassment on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by law. This policy applies to all terms and conditions of employment. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, Jackson Hewitt or the Company, but excluding independently owned and operated franchise locations). CANDIDATE ACKNOWLEDGEMENT: I understand, as a condition of employment, I must be able to obtain a PTIN and that the IRS may conduct its own background investigation. I certify that all answers given in connection with my application(s) for employment with the Company are true and complete to the best of my knowledge. I understand that the completion of this application is a preliminary step to employment and does not obligate the Company to offer employment. This application is active for up to 30 days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated calls and/or texts regarding employment opportunities. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding as set forth in the Candidate Acknowledgment. #J-18808-Ljbffr
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Position
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! Responsibilities
Actively engage with clients and provide excellent customer service Confirm appointments and follow up with past and potential clients Distribute marketing materials and keep clients engaged during wait times Contribute to a welcoming environment and support team goals Qualifications
Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Benefits & Perks
Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) Legal & Compliance
The Companys Privacy Policy is located at: https://www.jacksonhewitt.com/legal/privacy-policy/. By submitting an application, I acknowledge and agree with the notes to applicants and California-specific data collection notices as applicable. The Company is an equal employment opportunity employer and does not tolerate discrimination or harassment on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by law. This policy applies to all terms and conditions of employment. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, Jackson Hewitt or the Company, but excluding independently owned and operated franchise locations). CANDIDATE ACKNOWLEDGEMENT: I understand, as a condition of employment, I must be able to obtain a PTIN and that the IRS may conduct its own background investigation. I certify that all answers given in connection with my application(s) for employment with the Company are true and complete to the best of my knowledge. I understand that the completion of this application is a preliminary step to employment and does not obligate the Company to offer employment. This application is active for up to 30 days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated calls and/or texts regarding employment opportunities. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding as set forth in the Candidate Acknowledgment. #J-18808-Ljbffr